Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Benefits Call Center Representative** **ONSITE – Chesapeake, VA** **Monday – Friday | 9:00 AM – 6:00 PM** **_Pay_** _: $15/hour during training; $16/hour after training– please note this rate may be below your state’s minimum wage. Consider this when applying._ No weekends required! **About the Role** As a Benefits Call Center Representative **,** you’ll support customers by answering inbound calls and assisting with health and welfare benefit inquiries. This includes helping callers enroll in coverage, remove dependents, update benefit elections, and address general benefits questions. You will manage a steady call volume while navigating multiple systems and processing requests according to established guidelines. Accuracy, efficiency, and strong customer service will be key to success in this role. This position requires a self-motivated individual who can stay focused, meet performance expectations, and provide a positive experience for every caller. **Requirements:** We’re seeking candidates with strong communication skills and a customer-first mindset. To succeed in this role, you must have: + Previous customer service and call center experience + Health and welfare benefits experience preferred + Strong keyboarding skills and proficiency in MS Office + Excellent verbal and written communication skills + Strong problem-solving skills + Ability to multitask effectively + Ability to follow guidelines and process transactions accurately + Ability to work independently and stay motivated in an onsite environment + High school diploma or GED + Successful completion of background check and drug test + Must be 18 years of age or older _Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640.00 - $37,050.00._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .