Description Robert Half is working with a well-known company in a search for a detail-oriented Benefits Services Representative to join their team in Spokane, Washington. In this role, you will play a critical part in managing member and dependent enrollment data, conducting audits, and supporting benefit services. The ideal candidate is highly organized, possesses strong analytical skills, and excels in customer service while maintaining confidentiality and a commitment to high standards. Responsibilities: • Accurately process enrollment data for new and renewing group members, including dependents. • Conduct thorough audits of enrollment and eligibility information to ensure data accuracy. • Learn and interpret insurance and benefit contracts, providing informed responses to customer inquiries. • Handle producer credentialing, demographic updates, and commission management as needed. • Collaborate with team members to implement procedural updates within the Trust database to address evolving member needs. • Provide reliable support and backup assistance to other Benefit Services team members. • Maintain a comprehensive understanding of organizational functions and direct members to appropriate resources. • Represent the organization in interactions with carriers and vendors, fostering strong and reliable relationships. • Actively contribute to a cooperative and team-oriented work environment across departments. • Complete additional tasks and responsibilities as assigned. BENEFITS OFFERED: -SALARY RANGE: $65 - $72k - Healthcare Benefits: Medical - Other Insurance: AD& D, Short and Long Term Disability, Life Insurance - Retirement Plan: simple IRA with match - PTO: 7 paid holidays and paid time off Requirements • Demonstrated proficiency in data entry with a high level of accuracy and attention to detail. • Strong background in customer service and a willingness to learn • Competency in PC applications including Windows, Word, Excel, Outlook, and proprietary software. • Familiarity with remote conferencing tools such as Teams, Zoom, and WebEx. • Ability to work a flexible schedule as required. • Proven ability to maintain confidentiality and build respectful working relationships. • Exceptional communication skills, both written and verbal, with professionalism at all organizational levels. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .