Maywood, Illinois, USA
2 days ago
Benefit Advocate I
Employment Type:Full timeShift:Day Shift

Description:Loyola Outpatient Center
8:30-5:00 M-F Full time

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.  

If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Benefit Advocate and become Loyola Strong! 

•    Benefits from Day One
•    Daily Pay
•    Career Development
•    Tuition Reimbursement
•    On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
•    Referral Rewards

In this role, the Patient Benefit Advocate is responsible for coordinating payment sources and other activities related to securing reimbursement for hospital services rendered to patients who are either already admitted to our hospital, or who may be seeking to obtain services. The Patient Benefit Advocate I will educate and assist patients with understanding their insurance options, setting up payment arrangements, and collecting patient financial responsibilities, while also assisting the patient with any and all avenues of financial assistance available to them. The Patient Benefit Advocate I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing.

Position Responsibilities:

Works with patients and vendors in applying for and securing payment options. Works with contracted vendors/agencies to qualify applicants for insurance coverage.Educates patients on routine insurance coverage and financial assistance options, when appropriate. Assists with application process for patient coverage and financial assistance.Provides pricing estimates and communicates pre-service patient liability based on expected charges and potential coverage. Collects any patient liabilities due and performs routine cashiering functions.Conducts benefit advocacy tasks, including patient interviews to gather and update demographic, clinical, financial, and insurance data. Screens patients for financial assistance, reviews account notes, and documents all interactions.Collaborates with departments, analyzes data for hospital reimbursement, initiates charity care requests, recommends write-offs when needed, and manages self-pay and pending eligibility accounts for resolution.

Position Requirements:

Minimum Required:

High School DiplomaPreferred: Bachelor's Degree Accounting or Business Administration, or related field1-2 years of previous job-related experience

Pay Range: $17.30 - $26.81 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Loyola University Medical Center | Loyola Medicine

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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