**Description:** · Greet guests on arrival and assist with luggage. · Escort guests to their rooms and explain room facilities. · Deliver guest luggage promptly and accurately. · Maintain cleanliness and organization of the lobby and luggage storage area. · Assist guests with luggage storage, ensuring proper handling and security. · Respond to guest inquiries and provide information about hotel services. · Ensure the lobby and entrance areas are clean and tidy at all times. · Open doors and offer assistance with transportation · Direct guests to various hotel facilities when necessary. · Assist with parcel wrapping and delivery. · Maintain a clean and professional appearance at all times. · Work collaboratively with other hotel staff to ensure guest satisfaction. · Follow hotel policies and procedures, including those related to safety and security. · Assist in transporting guests' luggage between the hotel and their vehicles. · Report any guest issues or complaints to senior staff for further action. · Perform other duties as assigned to support the smooth running of hotel operations. **Qualifications:** **Primary Location:** Croatia **Organization:** Hyatt Regency Zadar **Job Level:** Seasonal **Job:** Front Office **Req ID:** CRO000011 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.