**Description:** + Welcome guests upon arrival at villas and provide assistance with luggage handling + Escort guests to their assigned villa, explain key features, and ensure comfort during check-in + Coordinate with Front Office and Housekeeping for timely villa readiness and guest requests + Handle luggage storage and retrieval efficiently while maintaining security and care + Assist guests with transportation arrangements within the property (buggy service, transfers) + Respond promptly to guest inquiries and provide accurate information about hotel facilities and services + Deliver amenities, packages, and special requests to villas in a timely manner + Maintain cleanliness and organization of bell desk, luggage room, and buggy area + Support in managing guest departures, including luggage collection and transportation assistance + Uphold safety standards and ensure professional grooming and courteous behavior at all times **Qualifications:** + High school diploma or equivalent; hospitality certification preferred + Minimum 1–2 years of experience as Bell Attendant or similar role in a luxury hotel environment + Good physical stamina and ability to handle luggage and outdoor tasks + Excellent communication and guest service skills with a friendly and professional attitude + Knowledge of property layout and ability to coordinate with multiple departments effectively **Primary Location:** AE-Dubai **Organization:** Dubai Creek Golf %26 Yacht Club **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** DUB006603 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.