POSITION SUMMARY

Under minimal supervision, the Behavioral Health EHR Specialist provides on-site and remote technical support, works with clinical leadership to routinely evaluate the effectiveness of the system and workflows, and acts as a liaison within IT to help bridge the gap between the clinical and technical teams.

 

SALARY

$82,160

 

EDUCATION AND EXPERIENCE/QUALIFICATIONS

High School diploma plus a minimum of 3 years clinical EHR software experience from a workflow and procedural standpoint.  Bachelor’s Degree or higher preferred.  MSW (Masters of Social Work) is preferred. Knowledge of behavioral health workflows and quality measures is preferred.  Experience assisting other staff members is preferred. Excellent written and oral communication skills are required. Prior experience in an FQHC or clinic setting is desirable.  Eager to learn from, interact with and communicate with providers is required.

 

Valid driver’s license and reliable transportation required.

 

LOCATION

Bristol, CT

 

SCHEDULE

Full time

 

EMPLOYEE BENEFITS

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

 

Nurture Your Health:

Comprehensive medical and prescription insurance through Centivo Comprehensive dental and vision insurance through Cigna Access to wellness programs to support your physical and mental health

Secure Your Future:

Enjoy peace of mind with company-paid life and AD&D insurance 403(b) Plan, with contributions from the company

Fuel Your Career Growth:

Pursue your educational goals with our Education Reimbursement Program Access training and development opportunities Receive a productivity incentive to recognize your hard work and dedication

Maintain Work-Life Harmony:

Recharge with generous paid time off, including: 15 vacation days per year to explore and recharge 8 sick days per year for your well-being 2 personal days per year for your personal needs 2 floating holidays per year to celebrate what matters to you 9 paid company holidays to spend with loved ones Access free and confidential counseling through our Employee Assistance Program (EAP)

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinates and provides continuing education on agency electronic health record (EHR) to new and existing employees.

Conducts site visits and provides users with support during EHR use.

Monitors the effectiveness of support by reviewing documentation to workflow.

Provides additional end user support for agency EHR application as needed.

Provides solutions and designs process changes resulting in improved and more efficient workflow and operations.

Provides system administration support and maintenance functions as necessary.

Coordinates new application functionality with the Systems team. Works with the team to develop supporting materials as needed

Works with EHR vendor on new functionality, updates documentation as necessary.

Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.