Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep. 

Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

Once you get a glimpse of this one of its kind resort, you know you arrived in sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?.

What will I be doing?  

As a Bartender serving Waldorf Astoria Maldives Ithaafushi is responsible for the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton. As the Bartender serving Waldorf Astoria Maldives, you will be responsible for performing the following tasks to the highest standards: 

Maintain a high customer service focus by approaching your job with the customers always in mind. 

Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.  

Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge. 

Confidently knowing the beverage menu contents and able to explain them in detail to guests. 

Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. 

Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.  

Greet guests in a courteous and friendly manner, promote and document orders for drinks.  

Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control. 

Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws. 

Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. 

Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash. 

Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank. 

Complete checklists on product knowledge. 

Know menu items of all other outlets to recommend guests to other outlets. 

Confidently know opening hours of all restaurants and hotel outlets. 

Recommend other restaurants and city attractions to hotel guests. 

Follow-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager. 

Ensure that all service procedures are carried out to the standards required. 

Make sure that all areas are cleaned and maintained in accordance with operating procedures. 

Take personal responsibility for the service experience of all guests in your designated area. 

Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. 

Give guest service the highest priority. 

Display professional behavior at all times. 

Avoid offensive or impolite language. 

Report any accidents / incidents to the Supervisor / Assistant Manager / Manager. 

Carry out any other reasonable duties and responsibilities as assigned. 

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Bartender serving Waldorf Astoria Maldives is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

Strong background in Bartender is a MUSTDescribes all bar items; methods of preparation and prices as needed. Must have extensive knowledge of all bar/menu itemsManagement and/or supervisory Food and Beverage experienceAble to meet financial targetsAbility to comply with all Food and Beverage brand standardsAbility to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!