Why Join Us:
At Embassy Suites by Hilton Birmingham, our Evening Reception is a signature part of the guest experience — a time for guests to relax, connect, and enjoy complimentary beverages in a welcoming environment. As a Bartender, you will play a key role in delivering this complimentary service by providing friendly, efficient, and responsible beverage service. Your presence, professionalism, and attention to detail help create a positive social atmosphere that reflects Hilton and Embassy Suites service standards and leaves a lasting impression on our guests.
Role Summary:
The Bartender is responsible for preparing and serving complimentary alcoholic and non-alcoholic beverages during the hotel’s Evening Reception and other assigned service periods. This role focuses on exceptional guest interaction, responsible alcohol service, and maintaining a clean, organized, and compliant bar environment. The Bartender supports overall hotel operations by ensuring a smooth, enjoyable, and well-managed reception experience in alignment with Hilton brand standards and company policies.
Key Responsibilities
Guest Service & Experience
Greet guests warmly and engage in friendly, professional interaction
Create a welcoming, relaxed, and social atmosphere during Evening Reception
Respond promptly and courteously to guest questions and requests
Monitor guest consumption and address inebriated guests professionally and discreetly in accordance with responsible service guidelines
Beverage Preparation & Service
Prepare and serve complimentary alcoholic and non-alcoholic beverages in accordance with Embassy Suites and Hilton standards
Follow established recipes, portion control, and presentation guidelines
Maintain knowledge of Evening Reception beverage offerings and service procedures
Verify guest identification and comply with all federal, state, local, and company alcohol service laws and regulations
Bar Operations & Inventory Control
Stock, organize, and maintain bar inventory including beer, wine, spirits, mixers, garnishes, glassware, ice, and paper products
Cut, store, rotate, and maintain quality of beverage-related perishables
Monitor product usage and communicate replenishment needs to leadership
Support waste reduction and proper portion control practices
Sanitation, Safety & Compliance
Maintain a clean, sanitary, and organized bar and reception area at all times
Follow all health, safety, sanitation, and alcohol service regulations
Report maintenance, safety, or equipment issues promptly
Participate in setup, breakdown, and cleanup of the Evening Reception area
Teamwork & Operational Support
Work collaboratively with Food & Beverage leadership and hotel departments to support smooth Evening Reception operations
Assist with guest flow management and overall reception organization as needed
Support special events or coverage needs when assigned
What Are We Looking For?
Scheduling & Availability
This position supports the hotel’s complimentary Evening Reception, which operates daily from 5:30 PM to 7:30 PM.
The scheduled work period for this role is 4:30 PM to 8:30 PM, including setup and breakdown responsibilities.
Candidates must be available to work evening shifts during this time frame, including weekends and holidays.
Requirements & Qualifications
High school diploma or GED required
Previous bartending or beverage service experience preferred
Strong guest service, communication, and interpersonal skills
Ability to work efficiently in a fast-paced, guest-focused environment
Knowledge of responsible alcohol service practices and applicable laws
Ability to stand for extended periods and lift/move items up to 25–50 lbs
Flexible availability including evenings, weekends, and holidays
Preferred Experience
Experience in a hotel or branded hospitality environment
Prior experience in a Hilton-branded or Embassy Suites hotel
TIPS, ServSafe Alcohol, or similar responsible alcohol service certification
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!