Barista Job Description
The Canteen, located inside The WildBirch Hotel, brings Alaska adventure to early morning adventures and afternoon pick-me-ups. We are looking for experienced baristas to join our team providing service for all our guests.
Position: Barista
Reports to: Store Manager
Summary
Prepares and serves coffee, tea, and specialty beverages while delivering excellent customer service in a fast-paced environment within the hotel
Key Responsibilities
• Prepare beverages (espresso drinks, drip coffee, tea, blended drinks) according to recipe standards
• Take customer orders accurately via register or POS system
• Operate and maintain espresso machines, grinders, and other equipment
• Handle cash and card transactions, process payments correctly
• Maintain cleanliness of workstation, dining area, and equipment
• Restock supplies (cups, lids, syrups, milk, beans) as needed
• Follow food safety and sanitation guidelines
• Provide friendly, knowledgeable customer service; answer menu questions
• Handle customer complaints or escalate to supervisor when needed
Requirements
• Ability to stand for extended periods and lift up to 25-30 lbs
• Availability for early mornings, weekends, and/or evenings
• Strong communication and multitasking skills
• Basic math skills for handling transactions
• Prior food service/barista experience preferred, not always required
• Food handler’s certification (if required by local law)
Preferred Qualifications
• Customer service experience
• Knowledge of coffee brewing methods and beverage recipes
• Ability to work in a team environment
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Posted July 24, 2026