London, England, United Kingdom
14 days ago
Bar Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

 

Check us out: Savage Garden | London | Rooftop Bar with Tower of London Views

 

A WORLD OF REWARDS

Yearly Salary of up to £34,000 plus service charge on average £8,000 to £10,000 per year

Smart uniform provided

Free and healthy meals when on duty

Grow your Career !

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

 

A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.



What will I be doing?

 

As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

Maintain an effective bar service with an emphasis on high quality, efficient service.Check that Guest service standards are set, implemented and monitored, and continuously evaluatedSet-up of the outlet in accordance with the pre-determined standards of the operationComply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordinglyDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of itEnsure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and appliedEnsure all Team Members are impeccably presented and adhere to the correct uniform standardsEvaluate the performance of the Team ensuring the highest standards of service are given at all timesEnsure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely mannerEnsure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training CalendarDeal with sudden staff shortages through absenteeism and report all absences according to Company Attendance ProceduresAdhere to the Company disciplinary policy when necessaryEnsure an appropriate delegation structure is in place and shared amongst the senior team in your absenceComplete all necessary administration in accordance with Company procedures relating to all staff membersProduce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage officeMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniquesWork with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintainedMeet or exceed the monthly drink profit margin target

What are we looking for?

 

A Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Customer Service experience in supervisory or above capacityA warm personality, attentive and smartly presentableAn ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situationsA medium level of IT proficiency is required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in similar rolePassion for delivering exceptional levels of Guest service




EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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