**Description:** Our Hyatt Culture is represented by our mission, values, and goals. Hyatt colleagues are forward-thinking and passionate as we seek new ways to advance in the hospitality industry. Colleagues are customer focused by providing authentic hospitality in every way every time. Diversity is an integral part of who we are and what we represent. **Goal of the Banquet Manager** : Effectively and proactively monitors the daily functions of the Event Services Department. This is including providing support and guidance to the Banquet team, the Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience. The Banquet Manager Responsibilities may include: + Supports and Manages the Event Services Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage. + Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement + Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. + Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications + Responsible for proactively reviewing staffing and equipment needs + Ensure coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage + Maintain a high energy, positive, professional appearance + Develop innovative and creative décor for Banquet function space + Responsible for short-term and long-term banquet functions in the front and back of the house + Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. + Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions + Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards + Ability to develop ideas for special events and holiday functions The salary range for this position is $69,900 - $87,200. This is the pay range for this position that The Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. **Benefits:** Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: + Medical, Dental, and Vision after 30 days of Full-Time employment + Paid holidays, vacation and sick leave + Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses + Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods) + Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future + Teaching hotel where you can learn from some of the best in the business Banquet Manager is an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Restaurant Manager, Executive Steward, Beverage Manager, and Room Service Manager to ensure a successful Food & Beverage Team. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director. Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Banquet Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt's management staff is promoted from within, just about all of our function heads are promoted internally as well. The statistics are there; make it your next step! **Qualifications:** + Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule + A true desire to understand and anticipate the needs of others in a fast-paced environment + Refined verbal and written communication skills + Must be proficient in general computer knowledge + Candidates should be extremely creative, innovative, detail oriented and organized + Hotel experience and a thorough understanding of all levels of banquet service + Previous experience as an Event Services Manager is highly desired + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service **Primary Location:** US-CA-Indian Wells **Organization:** Grand Hyatt Indian Wells Resort and Villas **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Banquets **Req ID:** IND004524 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.