Hilton Houston Post Oak by the Galleria is looking for their next Banquet Houseperson.
We’re half a mile from the shops and restaurants at The Galleria – America’s fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away. Our second-floor outdoor pool has plenty of seating, and we also have a 24-hour fitness center, as well as two restaurants and a bar.
Shift Pattern: Evening shifts starting as early as 2pm.
What will I be doing?
A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:
Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standardsCleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debrisEnsure equipment is in full working order and report any defectsProject a professional manner to guests and team membersAssist back of house team when requestedAble to lift and Push Banquet EquipmentAssist with set ups to ensure department runs efficientlyManage the set up relating to Food and Beverage functions in a timely mannerLift/Pull/Push at least 50 poundsComply with hotel security, fire regulations and all health and safety legislationAttend training provided by the hotelThe Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquetteKnowledge of appropriate table settings and service wareMust posses strong organizational skillsAbility to work in outdoor areasBe familiar with all events happening at the hotelAbility to perform under pressure effectively for extensive periods of time while maintaining professionalismWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!