Job Description Summary

Banquet Houseperson is responsible for completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons.
The essential job requirements are physical fitness, stamina, customer service, teamwork, being able to work at odd hours and in a standing position, and attention to details.

Job Description

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Work Environment

Must be able work in a fast-paced environment.Majority of work takes place indoors meeting rooms.Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling and reaching.Ability to stand during entire shift.

Expected Hours of Work

Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.

Education and Experience

Previous front facing guest service experience preferred.High school diploma or general education degree (GED) preferred.

Principle duties and responsibilities (Essential Functions) include:

Completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons.

Perform other duties or projects as requested by management.

Qualifications and Skills

Excellent organizational skills and attention to detail.Able to work quickly without compromising quality.Ability to work with minimal supervision and maintain a high level of performance.Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Must be able to stand and exert fast-paced mobility for entire shift.Ability to work cohesively with co-workers as part of a team.Must read, write and speak the English language.Ensure overall guest satisfaction.

Go Beyond @SonestaHotelsWHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed.  Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.