The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Banamex. **Responsibilities:** + Assist line managers with the execution of HR processes of performance management, coaching and employee relations. + Partner with Human Resources Business Partners (HBP's) and business/functional line managers to recommend, develop, and execute human capital performance strategies to achieve business goals as well as participate on Human Resources project teams such as engagement initiatives or re-engineering + Liaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and Reporting + Execute ad hoc requests and projects, such as Voice of the Employee (VOE) + Ensure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiency + Build and maintain partnerships to foster trust and accountability with all stakeholders + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 2-5 years of relevant experience + Experience in Human Resources, employee relations, and financial services + Experience working with remote locations + Working knowledge of HR functions and applicable US Employment laws + Working knowledge of industry standards and practices + Intermediate – advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft and Human Resources Management Systems + Consistently demonstrates clear and concise written and verbal communication **Education:** + Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. + Licenciatura concluida carreras psicología, administración o Afín. + Experiencia deseable en procesos de recursos humanos atendiendo de manera directa managers / stakeholders a diferentes niveles, alto compromiso, asesoría y seguimiento + Experiencia deseable en manejo y seguimiento de casos a través de Service Now. + Deseable experiencia en gestión del desempeño. + Inglés deseable (No indispensable) + Av. Revolución (Sur, CDMX) **Habilidades sobresalientes** : + Comunicación + Organización y seguimiento, + Análisis y solución de problemas. + Dinámico y proactivo. **Recomendaciones** + Revisa y analiza con detenimiento el Job Posting y si cumples con los requisitos no dudes en aplicar. + El job posting estará publicado de 5 días hábiles y tiene fecha de vencimiento para poder aplicar. + **Asegúrate de adjuntar tu CV y actualizar tu perfil en WD.** + Tener disponibilidad en los canales de comunicación oficiales (email, celular o teams). ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** HR Advisors & Generalist ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.