The Bakery Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service.  He/She is responsible for leading the efficient, effective, safe, legal, and profitable operations of the Bakery Department.  He/She coordinates human relations for the bakery and ensures the execution of all company and department policies and procedures on a timely basis. 

 

Key Responsibilities: 

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest 

Responsible for hiring, training, and performance management of team members 

Responsible for the communication of information distribution to the entire department 

Responsible for maintaining a positive atmosphere, spirit, and morale within the department 

Demonstrate effective leadership skills by managing time and delegation 

Develop team members and future leaders utilizing available materials and systems 

Support and execute division concepts and programs 

Accountable for executing and meeting financial goals 

Responsible for identifying areas of opportunity throughout the store and within the department 

Ensure quality and consistent product availability and solutions to our guests 

Responsible for safeguarding, controlling, and monitoring all department assets, ensuring policies and procedures are implemented for control of assets 

Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same 

Oversee that department systems and processes are utilized consistently and correctly 

Direct meetings with the bakery leadership team to effectively plan production and promotion goals 

Verifies team member schedules against business needs 

Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management 

Verify all books and manuals are kept updated 

Oversee inventory process and reporting 

Oversee that Food Safety Procedures are adhered to 

Approve all purchase orders and maintain adequate levels 

Demonstrate good conflict management skills 

Perform other duties assigned by upper management 

 

Key Requirements: 

Must be 18 years of age or older 

High School Diploma or equivalent 

Minimum of three years experience in management or equivalent   

The Bakery Manager is required to work the scheduled work shift or as needed to meet the needs of the store guests and team members 

Ability to work and communicate with all levels of management and subordinates in a professional manner 

Ability to self-motivate, problem-solve and work with minimal supervision 

Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking   

Ability to stand for long periods of time (up to 4 hours) 

Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs 

Ability to work within a freezer for up to 15 minutes 

Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email)  

Ability to work at a fast pace, but efficient and controlled manner 

Must maintain Certified Food Safety Manager certification 

Bilingual English/Spanish is a plus 

Ability to receive phone calls at home 

Must be flexible to work various hours/shifts, including weekends and holidays 

Must attend meetings, including out-of-town, requiring overnight stays 

Must be able to transfer to another store within the area 

Ability to function as a team member and get along with others 

 

 

This job description is intended to provide a high level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operation.