Join PMI in Shaping a Smoke-Free Future
Location: Skopje, Tetovo, Gostivar, Bitola, Prilep, Ohrid, Struga, Kumanovo, Shtip, Strumica, Veles, Kavadarci, Gevgelija
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re redefining our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions.
Your Day-to-Day ResponsibilitiesImplement regional B2C strategies at an operational level, managing third-party B2C Experts and HoReCa sales teams to ensure flawless execution of consumer acquisition and engagement programmes across retail and HoReCa channels.Act as a bridge between strategic direction from the Regional Supervisor and frontline activation, driving compliance, performance, and consumer experience excellence.Monitor third-party B2C Experts, communicate progress, provide feedback, and take corrective measures where necessary. Prepare and deliver reports on achievements.Establish and maintain successful relationships with key retail partners, shop assistants, and B2B representatives, ensuring a robust and functional retail platform for business growth.Onboard, coach and lead team members, focusing on continuous development and supervision. Oversee OJT/FA/coaching processes to track progress and ensure both new and experienced team members reach their full potential.Collaborate closely with Regional Supervisor, COD executive and third-party back-office coordinators to secure essential resources, tools, and training for smooth daily field operations.Translate strategic priorities into actionable field activities tailored to local territory conditions, escalating operational challenges and contributing to process improvements and innovation.Oversee territory performance, setting clear objectives and KPIs, monitoring progress, and implementing corrective actions to achieve acquisition, conversion, and retention goals.Ensure operational excellence across retail, HoReCa, and other platforms, optimising route planning, resource allocation, and maintaining brand integrity at all touchpoints.Collaborate with cross-functional stakeholders to secure digital platforms, reporting systems, and training for B2C Experts, enabling high-quality execution.Supervise and develop the skills and competencies of the B2C Experts teams, ensuring effective recruitment, training, and development plans are in place and implemented.Drive consumer experience standards, upholding benefit-led conversations and the consistent application of CX principles across all interactions.Uphold integrity and compliance by adhering to PMI policies and procedures, maintaining safety and security standards, and ensuring all activities meet legal requirements regarding smoking prevention. Who We’re Looking ForHigh school diploma is mandatory, Bachelor’s degree would be considered a plusMinimum of 2 years’ experience in field sales within FMCG, banking, or telecommunicationsSales experience across multiple channels (KA, GT, HoReCa, etc.) preferredExperience in B2C sales preferredBackground in FMCG sectorProficiency in English and the local language; Albanian language would be considered a plus in certain geographiesAdvanced skills in MS OfficeDriving licence with at least 2 year of active driving experience What We OfferFreedom to shape your future and ours, with full empowerment to innovate, experiment, and exploreInclusive and diverse culture, where every contribution is valued and you’ll collaborate with outstanding colleaguesOpportunity to pursue your ambitions and develop your skills with a global business, offering endless possibilities for progressionPride in delivering our promise to society – a smoke-free future
Ready to be part of something extraordinary? Apply today and help us shape the future!
Please note that only shortlisted candidates will be contacted.
Philip Morris International is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and encourage applications from all qualified individuals. Should you require any reasonable accommodations or adjustments to support your application, please let us know.