Job Description & Summary

We're looking for a Manager with Azure PaaS expert knowledge to join our esteemed Cloud

Operations Team. As a seasoned DevOps expert, you will support, optimize Azure

infrastructure, lead initiatives and ensure seamless service delivery in a 24x7 environment.

Technical writing expertise is a key component of this role.

Preferred Knowledge/Skills:

Mastery of a wide array of Microsoft Azure PaaS services, networking components, andassociated technologies, including but not limited to:Azure Key Vault, Azure Storage Account, Azure Redis Cache, Azure Service Principal,Managed Identities, Azure SQL Database, Azure Cosmos DB, Azure ApplicationGateway, Azure AKS, Azure Functions, Azure App Service, Azure Logic Apps, AzureEvent Grid, Azure API Management, Azure Cognitive Services, Azure Search, NSGs,ASGs, Load Balancers, UDRs, VNet integration, Service Endpoints, Private Endpoints,and more.Stay updated on the latest advancements in cloud technology and proactivelyrecommend new solutions to enhance our clients' cloud investments.Proficiency in scripting and automation using tools such as PowerShell, Azure CLI,Python, and Bash.Strong grasp of DevOps principles and practices, including CI/CD pipelines.Excellent knowledge of AI/ML concepts and their application within cloud environments.Exceptional problem-solving abilities coupled with a proactive and analytical approach totroubleshooting.Effective communication and collaboration skills to seamlessly engage with diverseteams.Proficient in service management with a robust understanding of incident, change, andservice request management processes.Knowledgeable in logging and monitoring tools like Prometheus, Datadog, Splunk, andAzure Monitor.Familiarity with version control systems such as Git and GitHub.Design and implement virtual networks (VNets) with optimized subnets and IPaddressing.Manage Network Security Groups (NSGs) and Application Security Groups (ASGs) forgranular network security.Configure and optimize load balancers to ensure high availability and performance.Define and manage User-Defined Routes (UDRs) for tailored network routing.Implement Service Endpoints and Private Endpoints to establish secure connectivity.Seamlessly integrate PaaS services with VNets to enhance security and performance.Collaborate with cross-functional teams to design, implement, and optimize PaaSsolutions aligned with business requirements.Develop and maintain automation scripts and tools to efficiently provision, scale, andmanage diverse PaaS services and networking components.Contribute to the implementation and enhancement of DevOps practices, enablingcontinuous integration, delivery, and deployment.Harness AI/ML technologies to improve monitoring, analytics, and predictivemaintenance of PaaS services.Monitor system performance, troubleshoot incidents, and resolve issues to ensureuninterrupted service availability.Act as a technical escalation point for complex incidents, collaborating with supportteams for swift issue resolution.Provide expert technical guidance to internal teams on various Azure PaaS services andnetworking components.Experience in building and maintaining chatbots is a plus.Proficiency with HashiCorp stack tools, including Terraform, Vault, and Consul, alongwith respective certifications.Experience with container technologies and orchestration tools such as Kubernetes,AKS, EKS, Docker, Rancher, and Prisma Cloud Compute.

Managerial Skills:

Demonstrated proficiency in project management, encompassing both traditional andagile methodologies across the entire technology development life cycle.Proven ability to handle multiple projects concurrently, collaborating with cross-functionalteams and resources.Strong, hands-on leadership skills characterized by decisive decision-making,resourcefulness, and the ability to cultivate positive internal and external relationships.Capable of deconstructing major issues into manageable components, understandingroot causes, effects, and implications.Adaptable to both independent and team-oriented environments, fostering collaborationand innovation.Possesses a creative problem-solving mindset, capable of thinking outside the box togenerate solutions.Approaches work with high energy, motivation, and a positive attitude, even infast-paced and stressful environments.Demonstrates exceptional teamwork, initiative, customer service orientation, and acommitment to continuous professional growth.Results-oriented with a focus on driving tasks forward and meeting demandingdeadlines.Exhibits strong problem investigation and diagnostic skills.General familiarity with ITIL processes including incident, change management,configuration management, and problem management.

Communication & Technical Writing Skills:

Proficient in creating and maintaining comprehensive technical documentation usingclear language, architecture diagrams, deployment guides, and standard operatingprocedures.Proven track record of technical writing for software documentation, ensuring high qualityand attention to detail.Ability to simplify complex technical concepts into easily understandable text and visuals.Excellent written English skills and strong working knowledge of Microsoft Office.Basic understanding of the SDLC and software development processes.Document processes, configurations, and best practices to facilitate knowledge sharingand training.Effective oral and written communication skills, with the ability to interact with diverseaudiences.Excellent presentation skills.Good technical writing skills, including the ability to produce high-quality technical andprocedural KB articles.

Personal Attributes:

Hardworking and dedicated.Team-oriented, including the ability to work effectively in geographically distributedteams.Efficient in self-management and task prioritization.Agile and open-minded, eager to propose and implement new ideas.Committed to continuous learning and development.Honest, self-confident, and transparent in communications with colleagues of anyseniority level.Willingness to identify and address gaps, problems, and issues, and implementimprovements and innovations.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (orequivalent experience).Minimum of 8 years of experience, with at least 5 years in Azure.Microsoft Azure certifications: Microsoft Certified: AZ-104: Microsoft Azure Administratoris mandatory.Preferred certifications: Microsoft Certified: Azure Solutions Architect Expert (AZ-303,AZ-304, AZ-700), CSM, PMP, or Prince 2.Additional certifications such as Google Cloud Professional Cloud Architect or AWSCertified Solutions Architect are advantageous.

Working Hours: Readiness to work in rotation-based shifts. Ability to thrive in a fast-paced,24x7 operational environment