AWS E-Commerce Senior Manager, Retail, Restaurants, and CPG
Amazon.com
Are you ready to join the team defining the future of commerce? As the AWS E-Commerce Senior Manager, you'll sit at the intersection of the world's leading cloud platform and the explosive growth of AI-driven retail — helping the world's most iconic brands reimagine how they connect with customers, scale their businesses, and unlock possibilities that didn't exist yesterday.
This is your moment to lead at the frontier where AI meets commerce, and where your vision will shape the next chapter of how businesses grow on AWS.
Key job responsibilities
Customer Obsession — Serve as the primary advocate for e-commerce customers, deeply understanding their business challenges and translating those insights into tailored AWS solutions that drive measurable growth and long-term loyalty.
Earn Trust / Deliver Results — Engage directly with C-level executives at leading retail and e-commerce organizations to build trusted advisor relationships, align on strategic priorities, and deliver quantifiable business outcomes — from revenue acceleration to operational efficiency gains powered by AWS.
Think Big — Champion a bold vision for how AI and cloud-native technologies are reshaping the future of commerce, inspiring customers and internal teams to reimagine what's possible and pursue transformational opportunities rather than incremental improvements.
Ownership — Own the full sales cycle and customer success lifecycle for a portfolio of strategic e-commerce accounts, driving pipeline growth, accelerating deal velocity, and ensuring customers realize the full value of their AWS investments.
Hire and Develop the Best — Build, mentor, and inspire a high-performing team of people leaders and account managers, fostering a culture of excellence, continuous learning, and customer-first thinking that raises the bar across the organization.
Bias for Action — Operate with urgency in a fast-moving market, making high-quality decisions quickly to capitalize on emerging AI and e-commerce trends before the competition — turning insights into action and action into results.
A day in the life
Your day begins with a C-suite briefing — advising a Fortune 500 retailer's CEO on leveraging AI to unlock new revenue streams on AWS. By midday, you're shaping AWS's e-commerce strategy alongside internal leaders, turning market signals into bold moves. Afternoons are spent inspiring your team — coaching rising talent, championing inclusivity, and raising the bar on what great looks like. You close the day having moved the needle: a breakthrough customer win, a teammate elevated, and a culture where every voice drives innovation. This is leadership at the speed of E-commerce.
About the team
Join a team of 100+ self-motivated hunters who love to think big, compete, and win. We don't wait for opportunity — we create it. Obsessed with customer outcomes and fueled by a passion for innovation, our e-commerce sellers bring relentless energy to every deal and every relationship. You will be part of the broader 1,500+ person Retail, Restaurants & CPG organization — a powerhouse #OneTeam culture where collaboration amplifies individual drive. If you thrive in fast-moving environments, love the thrill of the chase, and want to shape the future of E-commerce on the world's leading cloud platform, you've found your team.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
This is your moment to lead at the frontier where AI meets commerce, and where your vision will shape the next chapter of how businesses grow on AWS.
Key job responsibilities
Customer Obsession — Serve as the primary advocate for e-commerce customers, deeply understanding their business challenges and translating those insights into tailored AWS solutions that drive measurable growth and long-term loyalty.
Earn Trust / Deliver Results — Engage directly with C-level executives at leading retail and e-commerce organizations to build trusted advisor relationships, align on strategic priorities, and deliver quantifiable business outcomes — from revenue acceleration to operational efficiency gains powered by AWS.
Think Big — Champion a bold vision for how AI and cloud-native technologies are reshaping the future of commerce, inspiring customers and internal teams to reimagine what's possible and pursue transformational opportunities rather than incremental improvements.
Ownership — Own the full sales cycle and customer success lifecycle for a portfolio of strategic e-commerce accounts, driving pipeline growth, accelerating deal velocity, and ensuring customers realize the full value of their AWS investments.
Hire and Develop the Best — Build, mentor, and inspire a high-performing team of people leaders and account managers, fostering a culture of excellence, continuous learning, and customer-first thinking that raises the bar across the organization.
Bias for Action — Operate with urgency in a fast-moving market, making high-quality decisions quickly to capitalize on emerging AI and e-commerce trends before the competition — turning insights into action and action into results.
A day in the life
Your day begins with a C-suite briefing — advising a Fortune 500 retailer's CEO on leveraging AI to unlock new revenue streams on AWS. By midday, you're shaping AWS's e-commerce strategy alongside internal leaders, turning market signals into bold moves. Afternoons are spent inspiring your team — coaching rising talent, championing inclusivity, and raising the bar on what great looks like. You close the day having moved the needle: a breakthrough customer win, a teammate elevated, and a culture where every voice drives innovation. This is leadership at the speed of E-commerce.
About the team
Join a team of 100+ self-motivated hunters who love to think big, compete, and win. We don't wait for opportunity — we create it. Obsessed with customer outcomes and fueled by a passion for innovation, our e-commerce sellers bring relentless energy to every deal and every relationship. You will be part of the broader 1,500+ person Retail, Restaurants & CPG organization — a powerhouse #OneTeam culture where collaboration amplifies individual drive. If you thrive in fast-moving environments, love the thrill of the chase, and want to shape the future of E-commerce on the world's leading cloud platform, you've found your team.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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