This role will be responsible to support the development and implementation of the vision and strategy relating to EUC Framework supporting the end-to-end EUC lifecycle. This role will partner with various cross functional stakeholders, including Businesses and Functions, Technology, Internal Audit and Compliance. Strong communication skills required to influence a wide range of audiences. **Responsibilities** + Provide Program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the Firm. + •This is a global role that will work with teams across multiple businesses and functions as well as second and third lines of defense. + Balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units. + Support strategic control and governance process re-engineering initiatives including the design and build of process flows, tooling and operational frameworks. + Establish, monitor, and help define and manage Manager’s Control Assessments (MCAs), Enterprise MCA Profile (EMP). + Support Quarterly Risk Assessment (QRA), Annual Risk Assessment (ARA) coordination, monitoring, reporting and communication routines. + Coordinate efforts across cross-functional stakeholders to confirm EUC & ITeSS scope / risk assessment /risk reduction plans, identify potential roadblocks and design appropriate mitigation strategies. + Draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC & ITeSS program. This includes annual reviews, soliciting and incorporating feedback to improve documentation over time. + Partner with Governance, Toolng, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement + Manage entitlements, functional IDs and various accesses in support of the EUC program. This includes EUC Champion Access, SharePoint access, Records Management, etc. + Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks. + Review regulatory changes and assess the impact and implications to Businesses/Functions to determine the applicability to the EUC program. + Support development of EUC communications on key risk and control topics and initiatives.Other duties as assigned. + **Qualifications** + 7+ years of relevant experience + Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment. + Ability to build strong partnerships and influence key partners to achieve business objectives; must be able to work well with geographically dispersed multi-disciplinary teams. + Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes. + The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking + General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions + Must possess strong critical thinking and problem-solving skills. + Strong investigative and analytical skills for EUC solution identification, implementation and tracking of effective remediation, and design of sustainable processes. + Strong critical thinking and problem-solving skills + Strong communication (written and oral), reporting, presentation and influencing skills. Proven ability to author clearly written communications for senior management (Samples of prior work may be requested). + Bachelor’s/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Data Governance ------------------------------------------------------ **Job Family:** Data Governance Foundation ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Constructive Debate, Data Governance, Data Management, Data Quality, Internal Controls, Management Reporting, Policy and Procedure, Program Management, Risk Controls and Monitors, Risk Management. ------------------------------------------------------ **Other Relevant Skills** Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.