This is a newly created position at Gentiva Hospice designed to support regional operations. The AVP of Clinical Education will provide leadership for the Frontier Region.
The Associate Vice President of Clinical Education (AVPCE) provides oversight and management of region’s Directors of Clinical Education (DCOE). The AVPCE will ensure the support and education on compliance, federal and state regulatory requirements to assigned branches is prioritized and scheduled to ensure survey readiness. Primary accountability is to ensure the delivery of consistent high-quality education to associates on regulatory requirements and related organizational policies and standard operating procedures to ensure survey success.
Essential Functions of Position
Direct supervisor for DCOE including monitoring and directing all activities and work assignments in collaboration with Vice President of Clinical Operations and regional leadershipCoordinates with regional leadership, AVP of Education and Clinical Excellence, Director of Clinical Quality, Director of Continuous Improvements to promote consistency on education surrounding clinical quality and process improvement strategiesEnsures DCOEs:execute on goals, objectives, standards, and policies/procedures to achieve high-quality care and improved patient outcomes in accordance with the organization’s strategic plan/goalsare first responders to external complaint surveys and assist with complaint handling and resolutionparticipate in the implementation of programs that promote clinical quality, and associate knowledge of policy and standard operating procedures to achieve survey readiness successCreates a positive service excellence culture within region by setting expectations and accountability through effective clinical leadershipParticipates in special projects and performs other duties as assigned. About YouSpecialized Knowledge/Skills:
Adheres to Organization’s Policy and Procedures and consistently promotes the company’s core values Working knowledge of hospice regulatory requirements, state and federal regulations, budget development, and human resourcesAbility to work with confidential informationPossesses effective follow-up and strategic thinking skills Well organized, self-starter with a high degree of initiative, and ability to work independently as well as team buildAbility to communicate clearly with remote field, mid-level, and executive staff; communicates regularly with supervisor about Department issuesExercises professional judgement and demonstrates good problem-resolution skillsExtremely comfortable working with multiple online and computer applicationsMust be a collaborator who possesses effective people skills and maintains a positive and respectful attitudeUnderstand documentation required to support medical necessity of hospice care.Flexible and responsive to changing business needsCompletes required annual trainingMust have good and regular attendanceExtensive travel and frequent overnight travelEducation/Experience:
Registered Nurse with preferably a Bachelor of Nursing or equivalent degree in clinical discipline or related field; Masters preferredMinimum 3 - 6 years healthcare managerial experienceExperience participating in state surveysExperience with Accreditation process (i.e., JCAHO, ACHC, CHAPS)License/Certification:
Valid driver’s license and automobile liability insurance coverageUnencumbered and active RN license in state of residence required if RNTraining/Equipment:
Intermediate Excel skillsBasic PowerPoint skillsExperience reviewing data in electronic systemsExperience with HomeCare-HomeBase preferred We OfferBenefits for All Associates (Full-Time & Per Diem):
Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits:
Medical, Dental, Vision InsuranceGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition AssistanceCompany-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Hospice Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
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