We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Position Overview
The Hartford is seeking an experienced Assistant Vice President of AI Governance to lead the strategic development and implementation of comprehensive AI lifecycle frameworks. This role will ensure consistent execution of AI projects while maintaining safety, compliance, and regulatory adherence across the organization. The AVP will be instrumental in establishing governance structures that balance innovation velocity with risk management across diverse AI implementation scenarios and will continue refining and adapting the framework as AI technologies and regulatory expectations evolve.
Primary Accountability
Lead the development of comprehensive AI lifecycle frameworks encompassing activities, risk assessments, and approval processes that enable consistent AI project execution while ensuring safety and compliance with regulatory expectations. Drive the creation of differentiated governance approaches for various AI scenarios and risk profiles.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT preferred) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Must be eligible to work without company sponsorship.
Key Responsibilities:
AI Lifecycle Development & Framework Design
Develop AI Lifecycle process for various AI project types: Design and implement lifecycle frameworks for internally built AI solutions, 3rd party AI models, and productivity platform use casesRisk-Based Differentiation: Create tiered governance approaches based on risk levels, including low-risk self-service paths and high-risk comprehensive review processesCross-Functional Integration: Partner with Data & AI organization, CIO, Architecture, SSRE, Legal, Compliance, ERM and Third-Party Risk teams to ensure comprehensive lifecycle coverageGovernance Process Implementation
Approval Process Design: Evolve Gen AI review board processCheckpoint Implementation: Define and implement multiple governance checkpoints with clear governing criteria for each stageDocumentation Standards: Lead the development of comprehensive documentation requirements, reference guides, and alignment to existing policies, standards, and controlsGCP Integration: Integrate AI governance frameworks with Google Cloud Platform services and other enterprise platformsOversee the vendor selection and implementation of an AI Governance system, to instrument the AI life cycle activities and signoffs and manage the inventory and AI portfolio reportingKnowledge Management & Enablement
Knowledge Hub Creation: Build and maintain a centralized repository of AI governance resources, best practices, and guidance materialsProcess Instrumentation: Implement measurement and tracking systems for governance process effectiveness and adoptionChange Management: Lead organizational change initiatives to drive adoption of AI governance frameworks across business unitsCompliance & Risk Management
Regulatory Alignment: Ensure AI governance frameworks meet current and emerging regulatory requirements, partnering with legal and complianceRisk Assessment: Develop and maintain risk identification processes and automated approval pathways for appropriate use cases, in partnership with ERM and other risk governorsVendor Management: Create governance frameworks for third-party AI solutions and ensure routines are implemented to achieve regulatory compliancePerformance & Value Tracking
Adoption Metrics: Establish and monitor key performance indicators for governance framework adoption and effectivenessValue Measurement: Develop methodologies to track and report on the business value delivered through governed AI implementationsContinuous Improvement: Drive iterative enhancement of governance processes based on feedback and performance dataQualifications
Bachelor's degree required; Master's degree in Business, Technology, Risk Management, or related field preferred15+ years of experience in governance functions, risk management, AI\ML operations or technology program management5+ years experience with AI/DS/ML projectsDemonstrated experience partnering with Legal, Compliance, and Risk Management functions and building governance frameworksStrong understanding of AI/ML technologies and associated governance challengesTechnical Competencies
Deep understanding of AI/ML technologies, deployment models, and associated risksExperience with cloud platforms (preferably GCP) and enterprise technology governance a plusKnowledge of regulatory frameworks relevant to AI (e.g. NAIC, NIST, Google SAIF)Familiarity with risk management frameworks and compliance processesPreferred Qualifications
Experience with agile governance approaches and DevOps integrationBackground in insurance, financial services, healthcare, or other highly regulated industriesPrior experience with AI ethics and responsible AI frameworksPrior experience with process optimization and change management in complex environmentsKey Competencies
Proven track record of leading cross-functional initiatives and driving organizational changeCross-functional collaboration, strong partnership and stakeholder managementExcellent communication and stakeholder management skillsAbility to translate complex technical concepts into business-relevant governance requirementsStrong analytical and problem-solving capabilitiesExperience building and scaling governance processes in dynamic, fast-paced environmentsCompensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$176,000 - $264,000Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits