An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.

What will I be doing?

As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

* Meet and exceed customer expectations consistently
* Set up audio, video and lighting to meet requirements
* Troubleshoot technical issues, pinpoint faults, and offer remedies during events
* Work closely with the Conference and Banqueting team
* Comply with hotel security, fire regulations and all health and safety legislation
* Knowledge of front of house equipment and property management systems
* Attend appropriate training courses when required
* Ensure compliance of brand standards
* Assist other departments wherever necessary and maintain good working relationships
* Be environmentally aware
* Strictly adhere to staff rules and regulations, the Management and commands from your superiors. 
* Strictly implement the rules and regulations, operate carefully, and ensure the safe operation of the equipment. 
* Ensure the normal operation of the hotel's daily power supply, water supply, gas supply, heating and cooling equipment. 
* Inspect the equipment operation records and shift handover records promptly and accurately. 
* Inspect and maintain the equipment and facilities under your jurisdiction. 
* Save energy and control energy consumption. 
* Follow-up with maintenance works for banquets and meetings, ensuring that the hotel’s banquet and meeting equipment works well. 
* Regularly test run the generator as required to ensure power generation and transmission during power failure. 
* Perform other tasks assigned by the Management. 
* Supervise and inspect the hotel’s Fire department’s fire preventive works and take proper measures to stop any violation of the fire prevention works. 
* Supervise and train technicians and apprentices in their duties, their development of skills and knowledge, preparing them for eligibility to higher grades. 
* Manage working tools and register team members’ names upon usage of the tools. 
* Responsible for recommending disciplinary action for assigned subordinates. 
* Carry out any other reasonable duties and responsibilities as assigned. 
* The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. An AV Technician will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

* Meet and exceed customer expectations consistently
* Set up audio, video and lighting to meet requirements
* Troubleshoot technical issues, pinpoint faults, and offer remedies during events
* Work closely with the Conference and Banqueting team
* Comply with hotel security, fire regulations and all health and safety legislation
* Knowledge of front of house equipment and property management systems
* Attend appropriate training courses when required
* Ensure compliance of brand standards
* Assist other departments wherever necessary and maintain good working relationships
* Be environmentally aware
* Strictly adhere to staff rules and regulations, the Management and commands from your superiors. 
* Strictly implement the rules and regulations, operate carefully, and ensure the safe operation of the equipment. 
* Ensure the normal operation of the hotel's daily power supply, water supply, gas supply, heating and cooling equipment. 
* Inspect the equipment operation records and shift handover records promptly and accurately. 
* Inspect and maintain the equipment and facilities under your jurisdiction. 
* Save energy and control energy consumption. 
* Follow-up with maintenance works for banquets and meetings, ensuring that the hotel’s banquet and meeting equipment works well. 
* Regularly test run the generator as required to ensure power generation and transmission during power failure. 
* Perform other tasks assigned by the Management. 
* Supervise and inspect the hotel’s Fire department’s fire preventive works and take proper measures to stop any violation of the fire prevention works. 
* Supervise and train technicians and apprentices in their duties, their development of skills and knowledge, preparing them for eligibility to higher grades. 
* Manage working tools and register team members’ names upon usage of the tools. 
* Responsible for recommending disciplinary action for assigned subordinates. 
* Carry out any other reasonable duties and responsibilities as assigned. 
* The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in similar role in the hotel/leisure/retail sectorKnowledge of Video Conferencing, trussing, and rigging

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!