Type: Full Time Posted Date: 2026-02-03 Pay Range: 40.00 - 44.00 USD per hour **Primary Function** Provide evaluation, troubleshooting, repairs and preventative maintenance for components and systems within sophisticated audiovisual (AV) systems as well as the installation of AV components in system upgrades in conference rooms, control rooms, auditoriums, and performance spaces. **Duties & Responsibilities** Perform installation, maintenance, troubleshooting and repairs of AV systems, including cabling and wiring, audio and video distribution and recording systems, cameras, projectors, decks, monitors, audio sound consoles (mixers), microphones, SI equipment, computers, control systems, data/video displays and projection systems, videoconferencing equipment Survey rooms to ensure systems are functioning properly Work closely with Media Systems Technicians and the AVSC to report, track, identify and evaluate necessary equipment repairs Follow the preventative maintenance plan, suggesting ideas and providing solutions to consistent problems Interact with other departments and vendors to schedule necessary maintenance Provide Tier 1 and Tier 2 troubleshooting response in coordination with AVSC Provide reporting, documentation, and SOPs for the maintenance service area Monitor inventory of necessary parts and tools, create justifications for orders where needed Occasionally perform duties outside of regular business hours, evenings and sometimes weekends as workload demands Travel locally as needed Other duties as assigned **Skills & Qualifications** A strong sense of urgency in solving customer requests to ensure timely resolution is critical Ability to read and understand technical/schematics and have good, logical system troubleshooting skills Ability to understand signal flow diagrams and construction drawings Good basic repair bench knowledge and ability including strong soldering skills Audio and video cable fabrication; Cable pulling and rack fabrication Able to evaluate equipment and prepare equipment to be sent out for repairs Familiarity with Crestron and AMX control systems, Omnivex digital signage, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalars, PC interfaces and digital video recorders Familiarity with ServiceNow preferred Ability to document and track history of repairs, installations, and inventory Must be capable of working at heights and have good balance, may be required to lift heavy equipment up to 60 pounds Strong written and verbal communication skills and the ability to multi-task in a fast-paced environment are essential Must be a self-starter and a team player **Education & Experience** Bachelor’s degree in communications, Audio/Music, Electronic Engineering or related field preferred; or technical school training with electronics training and related experience Minimum 5+ years’ hands-on repair experience for AV, broadcast, IT, or telecommunications AVIXA CTS certification preferred. Additional related certifications are preferred for continuous development. Multilingual a plus Customer Service Commitment: TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.