If you love cars, trucks, and their parts, are knowledgeable and have experience delivering training, we have an opportunity for you to join the most recognized brand in the automotive aftermarket. NAPA is known for our Know How, what’s yours?  

The Role:

Do you love cars, trucks and all things automotive aftermarket? Do adult learning programs and facilitating training get you excited each day? If this sounds like you, we are looking for a dynamic Autotech Technical Trainer to join our training team!  NAPA Auto Parts proudly supports many of our Major Account partnerships by providing top-of-the line Autotech training. Our Autotech Trainers deliver training to AutoCare and Major Account shop employees to increase automotive diagnostic skills and decrease comebacks and parts returns, which in turn increases sales of NAPA parts and equipment.

This awesome role plays a major part on our Autotech Training team and reports to a very supportive Regional Training Manager

This Role may be for you if you:

Know the importance of connecting with your training audience Embrace and have put into practice adult learning programsAre enthusiastic about training and presenting to othersSuccessfully develop effective partnerships with major accounts and shop employees, and collaborate well with internal training teams on effective training Have been a go-to resource/creative mind for training teams for all things automotive training

Major ‘parts’ of this awesome role (what you’ll be doing):

Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc.Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principlesDevelops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessaryPartners with division management to implement, pilot, and facilitate NAPA Autotech training programsParticipates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordinglyEnsures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's styleWorks closely with internal and external customers to determine training needs and plan training events to meet those needsCommunicates feedback regarding training events, process, and materials to Training management, course designers, and customers as neededParticipates in planning processes (e.g., needs assessment, course development, and delivery)Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech managementMakes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as requiredCorresponds with management about training activities, test results, and evaluationsIdentifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programsMaintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's styleAdvocates proper selection and qualification of participants by reinforcing appropriateness for the audience. Accomplishes this by ensuring any required prerequisites and/or pre-seminar material is communicated and sent to participantsEnsures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materialsAdvocates NAPA, the NAPA organization, programs, parts and tools and equipment. Prepares and ensures administrative aspects of training are completed in a timely manner such as participant roster, evaluations, tests, class booklets, handouts, forms, expense reports, A/V equipment, etc. Responsible for performing any other duties as assigned by management

Skills/background you will need to bring to this role:

ASE Master Technician Certification required. *no wiggle room on this one, we really need you to have thisMinimum 5 years' experience as a working automotive technician - independent repair shop or an OE dealership would be greatPrior automotive, truck or related training, facilitation, and meeting direction experiencePrior experience (2+ years) successfully conducting adult learning programsHigh School Diploma, or equivalent experience, requiredPossesses excellent communication, facilitation, and human relations skillsPossess high character, team orientation/fairness, excellent organizational skills and accurate and timely reportingMinimum 70% travel requiredAbility to stand and talk for 4+ hours at a time with occasional breaksHeavy physical activities may be required (e.g.: lifting training props weighing up to 70 lbs. including cases with parts or tools, using lifting/moving tools to assist with heavier items – daily)Maintains and protects assigned equipment, vehicle, computers, credit cards and other assets

And if you have these skills, even better:

NAPA product line knowledge is a plus (not a deal-breaker if you don’t)

What’s in it for you “The perks” (we know you want to know this):

Remote workCompany vehicleCell-phone stipendGreat total benefits package!Company Culture of direct access to leadership team Awesome people and brand to work with Outstanding health benefits and 401KStable company. Fortune 200 with a “family” feelA Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!Great training, and ongoing development with support from multiple leaders/your team

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