At Greiner Ford of Casper, we are more than just a body shop. We're a team that believes in the power of culture and the value of every individual’s contribution. We understand that our success is driven by our people, which is why we're looking for a Body Shop Estimator who shares our passion for excellence and commitment to customer service.
Our ideal candidate must be reliable, exemplify outstanding customer service, and excel as a team player. We are looking for someone who can uncover damage and develop positive outcomes that result in a high level of customer satisfaction.
Responsibilities:
Identify, confirm and offer resolutions to customer concerns.Estimate repair needs to customer based on vehicle inspection.Serve as the communication between the customer and the technician.Answer incoming telephone calls in a friendly and professional manner.Write accurate repair orders & estimates using ProfitNet ADPWrite accurate Estimates utilizing the three major estimating systems: Pathways, Mitchell, AudatexQualifications:
Excellent communication & time management skills.Typing & basic computer skills to enter repair orders.Mathematics to calculate service costs and count change.Acceptable driving record and a valid driver's license in your state of residenceWe offer best in class industry benefits:
Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.