**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Laboratory Setting, Office **Job Description** **What you will contribute:** Team Collaboration + Collaborate with multi-functional project teams that include the customer, Project Managers, Integrators, Designers, Software Developers, to plan and develop an ETO solution to achieve the agreed requirements and deliver effective solutions + Lead discussions with the customers on understanding and documenting their workflow requirements + Share feedback to the Operations and R&D teams to help drive and implement continuous improvements Technical + Develop automated workflows using our trademarked industry leading scheduling software and demonstrate simulations for customers + Ability to analyze workflow requirements and collaborate with the project team on appropriate automation solutions + Install and configure software required to operate the automated systems + Lead customer meetings and discussions as the subject matter expert on the implementation + Configure automation to exchange data generated on the system with the customer’s Lab Information Management System (LIMS) when required + Teach and optimize robot/mover motion and workflows using our company's market leading scheduling software + Test and address any issues to successfully achieve customer site acceptance test (SAT) approval + Provide basic training and familiarization of the automated system to the end customer users + Ensure systems are coordinated in alignment with established standard operating procedures **How will you get there?** Education: + University degree or college diploma in Computer Science, Mechatronics, Electrical/Mechanical Engineering, Electro-mechanical, or related field of study Experience: + 5 years of automation experience, or related field + 2 years in a role directly collaborating with customers in a professional environment + Experience with programming languages (C++, Python) is considered an asset + Experience integrating or servicing laboratory instruments considered an asset Knowledge & Skills: + High proficiency in electromechanical problem-solving techniques + Solid understanding of software and networking + Good interpersonal and communication skills + Strong organization, planning and time leadership skills + Professional presence + Proficient English speaking and writing skills **Other Requirements:** + Valid Passport + Ability to travel 75% of the time internationally without restrictions Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.