Dublin, IRL
1 day ago
Automation Manager
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 110,000 colleagues serve people in more than 160 countries. Abbott’s Corporate Finance Service (CFS) provides processing and expertise, in local languages, to Abbott divisions and affiliate companies globally. The core services are in Record to Report, Order to Cash, Source to Pay and Master data management. **About the Role** Are you passionate about driving digital transformation and intelligent automation at scale? We’re looking for a visionary **Automation Manager** to lead the enablement and execution of automation initiatives across our Global Finance organization. This is a high-impact role that blends strategy, technology, and leadership to foster a culture of continuous improvement, digital fluency, and operational excellence. You’ll champion the adoption of tools like **Automation Anywhere** , **Microsoft Copilot** , and the **Power Platform** , while leading our **Citizen Developer Program** and managing global governance frameworks. If you thrive in cross-functional environments and enjoy empowering teams to innovate, this role is for you. **Key Responsibilities** **Digital Strategy & Innovation** + Partner with Finance leadership to identify and prioritize automation opportunities across CFS and non-CFS teams. + Lead deployment of intelligent automation tools and analytics platforms to streamline operations. + Collaborate with IT, Data, and Security teams to ensure secure, scalable implementations. + Align automation initiatives with KPIs such as cost savings, compliance, and customer satisfaction. **Governance & Standards** + Define and enforce global development standards and lifecycle governance. + Oversee tollgate processes and ensure secure deployments with IT and BTS. + Manage escalation models and operational oversight with third-party providers (Genpact, CapGemini). + Create reusable automation templates and components for scale. **Citizen Developer Program Leadership** + Build and support Communities of Practice (CoPs) to foster innovation and peer learning. + Lead the Citizen Developer Academy, including training, certification, and mentoring. + Develop scalable training models and a SuperUser/POD Lead Academy to deepen regional capabilities. **Reporting & Analytics** + Deliver executive-ready reports on automation impact by region, process, and developer. + Provide insights on trends, risks, and opportunities to inform strategic decisions. **Operational Oversight** + Design and manage support and escalation models for BOT-related issues. + Collaborate with the Analytics CoE to build Power BI dashboards tracking performance and adoption. **Process Improvement & RPA Project Management** + Identify process improvement opportunities using BOT performance data. + Provide project management oversight for high-impact RPA initiatives. + Maintain a centralized library of automation assets and support cross-regional standardization. **Qualifications** **Education** + Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, or related field. + Preferred: Master’s degree (MBA, Data Science, or Technology Management). **Certifications (Preferred but not required)** + Certified RPA Professional (UiPath, Blue Prism, Automation Anywhere) + Project Management (PMP, PRINCE2) + Lean Six Sigma + Microsoft Certified: Data Analyst Associate **Skills & Competencies** **Strategic & Leadership** + 5+ years leading global automation initiatives. + Strong stakeholder management and cross-functional collaboration. + Experience managing CoPs or CoEs. **Technical** + Expertise in RPA tools (UiPath, Power Automate, Blue Prism). + Familiarity with AI/ML applications in automation. + Power BI or similar analytics platforms. + Understanding of APIs, workflow orchestration, and automation governance. **Process & Operational** + Experience with process mapping, automation tollgates, and lifecycle management. + Knowledge of ITIL, DevOps, or Agile methodologies. **Training & Enablement** + Proven experience designing and delivering training for citizen developers. + Ability to mentor POD leads and automation champions. **Soft Skills** + Excellent communication and presentation skills. + Strong analytical and problem-solving abilities. + High attention to detail and adaptability in dynamic environments. **What We Offer** Attractive compensation package that includes **competitive pay and structure Bonus** , as well as benefits such as + Private Health Insurance for you and your family + Occupational Pension Scheme with an excellence contribution rate + Bonus Target + Life assurance + Career Development + Growing business plus access to many more benefits Connect with us at www.abbott.com , on LinkedIn at www.linkedin.com/company/abbott-/ , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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