We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** You’ll be joining CIBC’s Core Banking and Payments Technology. You’ll be hands on with all aspects of the technical testing and specialize on test case Optimization, implementation and use of Automated solutions integrated with Model based Test design tools, should promote shift left and agile approach of testing and shall possess the attitude to transform QA to QE. The Automation Consultant, IT Quality Assurance is responsible for developing test automation strategies and plans and overseeing testing activities pertaining to implementation of QE practices and process for projects and initiatives in compliance with established controls, standards and QE processes. The role works on complex issues involving one or more technical areas, mentoring employees and performing tasks of advanced technical depth and breadth. The Automation Consultant, IT Quality Assurance will support the QE Director in achieving their strategic goals for the QE Team by providing leadership, technical support to the team, design solutions to testing problems, providing solutions to implement QE best practices in terms of implementing devOps, Test Optimization, and other QE transformation levers like AI Solutions, API services automation , Service Virtualization, Test data Management capabilities and Test Environment management capabilities. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview ._ **How you'll succeed** + **Testing expertise** – Preparation of Automated test cases and frameworks using CIBC recommended approach and Tools, providing expertise and guidance in using model-based test case design approach. Executing the test cases through automation and promoting AI driven automation approaches – by designing/implementing AI Tools and Solutions. Lead the investigation and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements. + **Leadership skills** – Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements. + **Project coordination** – Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget, and goals. **Who You Are** + **You can demonstrate experience in** software development testing, automation, and software process improvement. At least 5 year’s experience writing and executing SQL queries and have software development experience in Java, C#, Python, VBScript, etc. Strong experience in QE process and standards through optimized test case design, test architecture, and utilization of automation frameworks (like Robot framework, Script less frameworks) involving various tools like Selenium, Appium , UFT, SOAtest, Postman etc. design solutions to testing problems, Providing solutions to implement QE best practices in terms of implementing Devops, Test Optimization, and other QE transformations levers like API services automation , Service Virtualization, Test data Management capabilities, and Test Environment management capabilities. The role devises new methods and procedures using strong analytic and inductive thinking. + **Demonstrates knowledge of AI** concepts/terms, including Frameworks (Langchain), LLMs, OpenAI, GPT models, guard rails , embeddings, , vector stores (e.g., FAISS), Retrieval-Augmented Generation (RAG), Top K Sampling, prompt engineering, document processing workflows, chunking strategies, etc. + **Practical experience in** using, designing, implementing AI tools and frameworks, including developing end-to-end workflows (such as document preprocessing, document parsing, tune/chunking, Accuracy measurement, vector storage, retrieval, and generation via RAG), integrating and selecting AI/ML models via APIs, creating and evaluating prompts and embeddings, building AI agents, and optimizing AI-driven automation solutions [AI Certification a plus] + **You're inspired by collective success.** You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. + **Your influence makes a difference.** You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 23rd Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Decision Making, Leadership, Mentorship, Project Coordination, Quality Assurance (QA), Testing Strategies, Troubleshooting At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.