In business for 70 years, we are proud to be a trusted lender online and through our branch network in over 250 communities across the South and Midwest! Driven by our shared mission to pursue excellence for our customers, Republic Finance is a fast-growing consumer finance company that is continually innovating to serve our customers when, where and how they want to be served!
We are seeking an Auto Repossession Specialist to join our growing Centralized Operations Call Center team in Charlotte, NC! In this position you will support the auto repossession and remarketing process for the company and report directly to the Central Operations Supervisor. The Auto Repossession Specialist is an in-office, Monday-Friday, 8am-5pm role with a starting base pay of $35,000 (paid hourly), base pay varies depending on experience. This position also receives a monthly bonus earning up to $1000!
You will play an integral role in maintaining all aspects of the repossession process, develop strategies to define and measure progress for repossession and maintain vendor relationships while working closely with operations, branch network, compliance, audit, legal, and other internal and external contacts. Does this sound like a match for your background? If so, apply today! Job responsibilities are as follows:
Partner with shareholders to ensure business objectives and lead indicators related to auto repossessions are achieved.Actively participate as core member on all projects related to the end-to-end auto repossession process.Engage, monitor and communicate with branch network in collection activities during the process.Ensure departmental processes are adhered to while maintaining updated process and procedures.Responsible for identifying and reducing costs, maintaining compliance and reducing or eliminating risk where possible through the evaluation of current business methods and processes, analysis, trending, control implementation and the promotion of technology resources.Engage compliance team when appropriate; Solicit clarification and interpretations of new and existing regulations that affect the organizations current and future processes.Prepare impact analysis identifying how change will affect policies, procedures, people and systems.Responsible for ensuring department standards and goals are achieved while maintaining operations within the forecasted expense budget.Collaborate with the appropriate business heads to support critical business projects.Monitor work flow to ensure the highest levels of efficiency.Ensure all legally required communications and final accounting of liquidation proceeds are applied and accounted for accurately.
Requirements
3 years Republic Finance branch experience or 1-3 years in a centralized operations environment and/or call center experienceAuto loan servicing experience a strong plusStrong understanding of centralized operations work-flow managementDetailed understanding of Call Center operationsStrong communication and writing skills.An individual who takes a lead by example approach in working with team members.
Benefits
We offer a competitive compensation and benefits package including:
Health, Dental, & Vision Insurance15 days of Paid Time Off (PTO) to start + 1 additional personal holiday401k + employer matchCompany provided Life Insurance & Long Term DisabilityEmployee Assistance Program - Confidential mental health support
Additional benefits with Republic Finance include:
Access to LinkedIn Learning's library of 10,000+ professional development coursesEmployee of the Month ProgramPhilanthropic support for multiple charities including an annual drive for St. Jude Children's Research HospitalRegular drawings for Sports ticketsProfessional offices with a friendly team environment
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
IND123