Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. In our Finance division, caregivers use their knowledge and skills every day to provide exceptional experiences for patients and their families. As a part of our Revenue Cycle Management team, you will assist the department in providing comprehensive insurance authorization services. This position is a great entrance point, allowing you to gain extensive hands-on experience in a rapidly evolving healthcare system. **A caregiver in this position works** **Mon, Tue, Thu and Fri| 8:30am-5:00pm |** **Wednesday 9:30am-6:00pm| One Saturday per month (8:00am-3:30pm).** A caregiver who excels in this role will: + Provide a comprehensive set of insurance authorization services. + Crosstrain to staff all areas of authorization supporting any facility, such as verification, pre-certification, eligibility and benefits. + Identify and use appropriate reports to contact insurance payers for resolution to accounts that are pending, denied or in the appeal process. + Flag accounts for high dollar financial clearance. + Perform registration input to ensure accurate patient information for the authorization process. + Communicate with physician offices to obtain clinical information and/or coordinate peer-to-peer conversations. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in a customer-facing role with in-person or phone contact + OR Associate's Degree and one year of experience + OR Bachelor's Degree + Demonstrated PC skills + Handle multiple accounts in high volume insurance verification processes **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations ability to move up to 25 lbs. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities