At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. 

IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. 

We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

About the Internal Audit Group at American Express

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role:

Global Commercial Services issues a wide range of proprietary corporate and small business cards and provides services to U.S. businesses, including payment and expense management, banking and non-card financing products. GCS also issues proprietary corporate cards and provides services to select global corporate clients. The GCS Audit team within IAG is responsible for conducting risk-based assurance and advisory reviews of GCS.

We are seeking an Audit Director who is passionate about advancing and growing our audit coverage across the Global Commercial Services (GCS) portfolio. The GCS Products Director role will be responsible for leading audit coverage of the following organizations within GCS:

Corporate and B2B Solutions Product Management Small Business Card Product Management and Banking Commercial Lending and Product Analytics Product Development and Enterprise Solutions Product Operations

Key Responsibilities:

Lead a team to execute audits in the GCS Products portfolio in conformance with professional and department standards, budgets, and deadlines  Plan, execute and oversee audits and issue validations ensuring adequate workpaper quality and effective stakeholder challenge and escalation where necessary Communicate audit objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management Develop and maintain collaborative senior stakeholder relationships across the enterprise to perform effective business monitoring  Self-starter with passion for continuous innovation with a view to drive organizational improvements and impacts Has the ability to work with unstructured tasks and provide a structured output to amplify IAG’s coverage of the GCS products Enable the deployment and optimal utilization of data analytics on all applicable assignments  Effectively teach, coach, and develop team members in all aspects of the audit methodology Assume performance management responsibility for assigned staff. Maintain the team's resource calendar, training program and recruiting pipeline, and execute the screening and selection process Maintain internal audit competency through ongoing professional development Minimum Qualifications

7+ years of relevant experience in audit or other relevant role in the financial services, risk management, banking, or card products industry BA or BS in accounting, finance, business, or equivalent degree  Experience auditing commercial banking products and services including product development and management Ability to break-down a complex problem into components, process knowledge and risk/control knowledge, and communicate issues and control recommendations with transparency, integrity and impact  Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities  Proven ability to lead and manage multiple projects and provide developmental feedback to team Demonstrated ability to manage people in a way that inspires, develops, and delivers results Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps Excellent storytelling and visualization skills Preferred Qualifications

Advanced degree in accounting, finance, business, or another related field Relevant audit and professional certifications (Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.) Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization  Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.