The Auction Operations Crew Member is a versatile role supporting the successful execution of auctions and daily site operations. Crew Members work across a wide variety of responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a commitment to safety and customer experience while performing duties that ensure our auctions run smoothly and professionally.

Responsibilities

Support auction yard operations by checking in, staging, tagging, and releasing equipment. Safely operate light and heavy equipment, following company standards and certifications. Assist customers on-site and provide sale-day support such as shuttle driving, cart driving, or customer service. Maintain site cleanliness, perform janitorial and groundskeeping tasks, and operate support vehicles like water trucks. Ensure health, safety, and environmental compliance at all times while reporting hazards promptly. Work collaboratively with yard management, operations staff, and the inspection team to deliver seamless auction events. Contribute ideas for continuous improvement while upholding company values and delivering excellent customer experiences. Work is performed both outdoors and indoors, often in fast-paced auction environments. Physical activity includes walking, lifting, climbing, and equipment operation. Seasonal weather conditions may require work in heat, cold, rain, or dusty environments. Shifts vary and may include long hours during auction events

Auction Yard Operations

Assist in all pre- and post-auction yard procedures, including equipment check-in, staging, display, and release. Operate, drive, and maneuver heavy/light equipment following company policies and safety standards. Support the DIA (Delivered, Inspected, Advertised) Team with photos, clerking, and verification of listings. Apply lot numbers and ensure proper equipment tagging. Conduct basic equipment assembly, fueling, fluid checks, and light maintenance.

Customer Service & Auction Support

Greet and assist customers in the yard and auction area; provide guidance to ensure a positive experience. Support sale-day operations such as equipment movement, cart driving, signage setup, and customer shuttling. Serve in roles as needed (e.g., Shuttle Driver, Cart Driver, Customer Service Representative, Cook, etc.).
Site & Facility Maintenance Maintain auction site appearance and functionality by performing janitorial, housekeeping, and groundskeeping duties (all season). Conduct facility inspections and report issues promptly to management

Qualifications

Valid driver's license (class requirements may vary by location/role). Strong focus on safety, attention to detail, and following procedures. Ability to operate or willingness to learn to operate light/heavy equipment (training provided) Customer service skills with a professional, approachable demeanor. Willingness to perform physical labor and work outdoors in varying weather conditions. Flexibility to work extended hours, evenings, and weekends during auction periods. Previous experience in yard operations, equipment handling, or auction environments. Knowledge of farming, construction, or industrial equipment. Certification in First Aid, Loader Operation, or other relevant safety training. Experience in customer-facing roles (hospitality, retail, service industry).