Job Summary: Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. Responsibilities: Assist with monitoring and operating all attractions locations including greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations and providing audience control while always ensuring Guests and Crew Member’s safetyMemorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groupsMonitoring Guest flow and providing a safe Guest experience Enforce policies and ride restrictions including monitoring height restrictions Ensure safety of ride operations including verifying safety restraints and belts are safely secured before a ride is set into motionProactively engage with Guests by addressing needs and answering questionsHelp with Guest challenges and escalate as requiredMonitor radio communication with Attractions Coordinator, Attractions Managers and other areasComplies with the safety competencies, and all company policies and proceduresEmergency Duties as specified in the ship Assembly Stations and Emergency Functions PlanSMS - uphold the general safety management responsibilities in areas and operations under their controlPhysical role requiring heavy lifting, climbing, pushing, pulling, bending, twisting, standing, walking, and kneeling. Must be able to grip, grasp, and lift from 5 to 25 pounds and must be able to push and pull up to 40 poundsProlonged standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions Basic Qualifications: Minimum six months of recent work experience in high volume guest facing environment (i.e. transportation, airport, resorts, F&B, retail, cruise industry)Preferably in attractions/ride operations (amusement parks, carnivals, waterparks)Focus on culture of safety and following procedures listed in operating guideHigh volume guest interactions, engaging qualities, handling conflictClear and concise communication (English required), other languages preferredMust maintain time management, ability to multi-task and have attention to detailWorks well in team environment as well as independentlyComfortable with public speaking, giving instructions, enforcing rules in a courteous way focusing on safetyExperience with repetitive work Crowd control experienceExperience in heavy lifting (up to 25 pounds), climbing, pushing and pulling (up to 40 pounds), bending, twisting, standing, walking, & kneeling