REQ13335 Attendant, Gift Shop (Open)

POSITION SUMMARY:

The Attendant, Gift shop will be responsible for the overall operation of the Gift Shop, ordering stock from the suppliers, introducing invoices in the Software system, labelling and pricing the items, doing promotions, managing the warehouse and the overall customer service and management needed to provide a high standard and quality service.

PRIMARY RESPONSIBILITIES:

Ensures high levels of customer satisfaction through excellent sales serviceTakes full responsibility of the cash box and its balancing at the end of the Day, being able to provide accurate reports and invoicing all the customers of the dayPrice & label all merchandiseMaintain the inventory of the store's stockroomAscertain customers’ needs and wantsRecommends and display items that match customer needsUses suggestive selling practices to drive retail sales.Manages point-of new shipments of-sale processesActively involves in the receivingKeeps up to date with product informationUses proper etiquette for telephone handlingAccurately describe product features and benefitsAble to maintains the retail shop organized and cleanWelcome and greets customersFollow all policies and procedures of the companyAny other duties as and when the business requires

QUALIFICATIONS:

Experience

Experience in retail sales will consider as advantageExperience on Birchstreet Purchasing System will be consider as advantageGood understanding of sales principles and customer service practicesProficiency in EnglishSolid communication and interpersonal skillsCustomer service focusFriendly, helpful, confident and engaging personalityBasic administration skillsHigh school degree

PERSONAL COMPETENCIES:

Displays a high commitment to delivering resultsCommunicates effectivelyDisplays the highest level of integrityAbility to maintain discretionSelf-motivatedApproachable