ATM Custodian Listing reference: capbw_002651 Listing status: Online Apply by: 21 August 2025 Position summary Industry: Banking Job category: Banking, Finance, Insurance. Stockbroking Location: Keetmanshoop Contract: Permanent EE position: Yes Introduction Responsible for the cash replenishment, balancing and availability of Automatic Teller Machines (ATMs) in order to be able to provide an efficient and professional service to the customers of the Bank. Job description

KEY PERFORMANCE AREAS (KPS’s)
1. ATM Administration
1.1 Preparation of cash replenishment requisitions• Ensure accuracy when determining ATM terminal cash replenishment requirements and/or including all terminals and/or the correct preparation of the cash replenishment requisitions.
1.2 ATM Cash balancing• Responsible for balancing the cash in various ATM’s every two weeks and when deemed necessary and provide balancing documents to the ATM department for reconciliation purpose.
2. ATM service
2.1 Servicing ATM’s Ensure that prescriptions and procedural requirements are followed when servicing ATMs (two persons present), as follows:o Correct cash balancing at ATMso Correct cash managemento Correct loading of note denominations per terminalo Ensure that ATM receipt rolls are sufficiento Collect retained cards on a daily basis when visiting the ATMs
• Discretionary decisions regarding cash replenishment and ATM servicing resulted in on average less than optimum terminal availability and client service, compared to bank norms. 
2.2 ATM Availability Ensure that the ATMs are available most of the time
2.3 Standby service Ensure reaction time to arrive at inactive ATMs, after being instructed by the Help Desk, is on average between 25 and 30 minutes. ATM Custodians should be most of the time immediately available when on standby for call-outs.    3. Customer Focus3.1 Customer service Ensure that corporate clients and retail banking are handled in a professional manner and provided with accurate information according to requirements.
4. General Must be prepared/willing to do any other reasonable and lawful instruction/task and ensure that it is carried out on time and correct.
CORE COMPETENCIES• Accuracy• Committed• Energetic and willing• Planning and organizing skills• Time management• Loyalty• Teamwork• Reliability• Integrity

Minimum requirements

EXPERIENCE/KNOWLEDGE & SKILLS • Professional image and grooming• Self-confidence and interpersonal skills• 1-2 Years’ experience in a banking environment• Computer literate• Knowledge of the system and processing activities QUALIFICATIONS • Grade 12 (25 Points)