**Education / Qualifications** High school or university diploma **Experience / Skills** 2-4 year experience in related fields Good Knowledge and experience in warehouse process Solid understanding of Operations process flows and how they impact each other Good knowledge of MS Excel, MS Outlook, MS Word, Internet Basic  ERP system knowledge  Has some experience of handling difficult situations independently Has demonstrated the ability to build strong relationships with customers and colleagues Solid understanding of good documentation practices and documentation retention **_Desirable:_** Proven ability to solve problems and queries Experience with warehouse and sale type business (such as Medical Device, Healthcare Markets) **Key Activities & Responsibilities** Processing po receipt , put away , b2b sales , replenishment Handling proof of delivery and submission to required departments Handling incoming e-mails and calls Proactively communicating with internal & external customers Logging and follow up of issue resolution and related communication back to the customer Take responsibility for executing tasks and supporting colleagues across a number of complex areas / processes and queries Work with colleagues to effectively organize and priorities the tasks within your specific areas Working collaboratively with other functions and divisions on cross-functional or customer specific topics Work on improvement of processes with other departments as well as internal procedures Perform follow up investigations into ensuring the team are meeting the KPIs and SLAs Perform the training for junior or new members of the team and act as a mentor when needed **Competencies / Behaviors** Highly customer focused Strong collaborator which sets high performance standards Strong internal drive and motivation to make a difference Positive, optimistic mindset and can-do attitude Acts with integrity Figures things out independently, but gets help when needed Initiator that can identify and initiates actions to improve process outputs on Service, Cost & Quality Ability to make autonomous decisions on operational and tactical levels Brave enough to ask questions and takes initiative Drives work tasks to completition Collaborates with other teams and their members Demonstrates good written communication skills Can solve small medium sized problems independently, can understand and contribute to solving larger problems Pay rate will not be below any applicable local minimum wage rates. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.