**Whats the role** Responsible for the installation and maintenance of voice and data services and all associated infrastructure to Corporate customers. Must demonstrate a thorough understanding of the capabilities and features of modern PBXs, the internet and other related technologies. **What you'll do** + Deliver well planned and timely executed jobs within Service level Agreements. + Meet customer charter targets for provision and restoration of services _._ · Meet MTTI and MTTR targets. · Maintaining and trouble shooting of Fibre faults. · Performing routine Maintenance of the Fixed Network · Installation and Maintenance of PBX and Key Systems · Provision of fixed and broadband services, delivering to pre-determined standards and agreed timelines. · Providing support to existing fixed and broadband customers ensuring high standards are maintained and targets achieved. · Ensure vehicle and tools are maintained and in a clean and safe condition at all times. · Ensure appointments with customers are honoured and where changes are necessary the customer is fully informed in advance. · Ensure the ACUT/Survey 123 are kept fully informed of the status of Orders and Fault Tickets. · Ensure work practices are conducted in line with the organisation’s health and safety policies. · Ensure the vehicle assigned for your use is operated in line with the organisation’s vehicle usage policy. · Ensure that customer issues outside of your control are escalated to your Supervisor Fixed Maintenance immediately. · Contribute to the efficient operation of the Customer Services Department demonstrating a ‘team’ based focus at all times. **Knowledge and Experience** + High level of professionalism + High ability to work as part of a cross-functional team + Strong communication skills. + Bias for action and results + 2 years experience in Fibre installations is required. + Vocational training and/or on-the-job training. **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region **Why join us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ **Knowledge and Experience** + High level of professionalism + High ability to work as part of a cross-functional team + Strong communication skills. + Bias for action and results + 2 years experience in Fibre installations is required. + Vocational training and/or on-the-job training. **Who We Are** We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region **Why join us** Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. _Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws._ **What you'll do** + Deliver well planned and timely executed jobs within Service level Agreements. + Meet customer charter targets for provision and restoration of services _._ · Meet MTTI and MTTR targets. · Maintaining and trouble shooting of Fibre faults. · Performing routine Maintenance of the Fixed Network · Installation and Maintenance of PBX and Key Systems · Provision of fixed and broadband services, delivering to pre-determined standards and agreed timelines. · Providing support to existing fixed and broadband customers ensuring high standards are maintained and targets achieved. · Ensure vehicle and tools are maintained and in a clean and safe condition at all times. · Ensure appointments with customers are honoured and where changes are necessary the customer is fully informed in advance. · Ensure the ACUT/Survey 123 are kept fully informed of the status of Orders and Fault Tickets. · Ensure work practices are conducted in line with the organisation’s health and safety policies. · Ensure the vehicle assigned for your use is operated in line with the organisation’s vehicle usage policy. · Ensure that customer issues outside of your control are escalated to your Supervisor Fixed Maintenance immediately. · Contribute to the efficient operation of the Customer Services Department demonstrating a ‘team’ based focus at all times.