Associate Technical Delivery Manager Location Name IA, Urbandale - 3840 109th Street ID 2025-12961 Date Posted 21 hours ago(9/29/2025 4:47 PM) Company Berkley Technology Services LLC Primary Location US-IA-Urbandale Category Information Technology Company Details

 

Company URL: https://berkleytechnologyservices.com/

 

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

 

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond. 

 

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

 

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

Responsibilities

The Associate TDM serves an essential role to ensure the smooth execution of program activities by organizing and managing various parts of a program to ensure its success. Partners with project team members, program managers and/or stakeholders by managing vendor relationships and contracts, assisting with procurement and licensing processes, supporting project management tasks, and coordinating communication efforts.  The ideal candidate will have strong organizational skills, attention to detail, and experience with project management tools such as Jira and Confluence.

 

Vendor Management:

Assist with managing 3rd party vendor contracts and allocations across Business Systems applications

Project Management:

Lead medium to large scale projects across the Business Systems department that have impact to multiple teamsAssist the teams with meeting deliverables, overcoming hurdles, managing sprint work, attending stand ups, scheduling touch points, etc.Provide timely project updates to key business stakeholders and monthly portfolio updatesManage and maintain MS Teams channels, teams, and Outlook distribution lists for projects across Business SystemsSupport budget allocation process as neededProvide timely project updates to key business stakeholders and monthly portfolio updatesManage and maintain MS Teams channels, teams, and Outlook distribution lists for projects across Business SystemsSupport budget allocation process as needed 

Event Organization and Communication:

Collaborate with Business Systems team leads to provide project plans, roadmaps and other needed timelines for medium to large scale projectsPartner with BTS communications to coordinate events and publish content for Business Systems projectsMaintain and update email distribution lists for various teams and groups involved in Business Systems updates

 

Agile Iteration Management:

Assist with Jira discipline and Agile iteration management, including the initiation and closure of sprints, standards for story points, work in progress management etc.Manage the Business Systems Program Iteration (PI) planning process and all relevant activities including iteration reviewsEnsure teams have a healthy and active backlog going into the PI sessions and throughout PIAssist teams as needed with managing capacity and unplanned work  Qualifications

Preferred Skills/Experience

Minimum 2-3 years of experience in a program assistant/coordinator role or similar capacity.Proficiency in project management tools (e.g., Jira, Confluence).Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Familiarity with procurement and vendor management processes is a plus.Experience with MS Teams, Outlook, and other collaboration tools

 

Travel Requirements

Low level of domestic U.S. travel required (up to 20% of time)

 

Behavioral Core Competencies

Relationship BuildingFlexibilityPerseverance Prioritization of WorkResults Oriented Self-Starter

Education

Bachelor’s degree or equivalent experience in Project Management, or a related field preferred.

 

The Company is an equal employment opportunity employer.

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