La Crosse, Wisconsin
19 hours ago
Associate Support Engineer - TRACE

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane\u00AE\u00A0and\u00A0Thermo King, \u00A0sustainability is not just how we do business\u2014it is our business. \u00A0Do you dare to look at the world's challenges and see impactful possibilities? \u00A0Do you want to contribute to making a better future? \u00A0If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.\u00A0

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

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What's in it for you:
This\u00A0Associate Support Engineer - TRACE supports HVAC solutions through the customer support, testing, and commercialization of cutting-edge commercial building HVAC design & simulation software as part of the Trane Customer Driven Solutions (C.D.S.) support team.

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What you will do:

Provide direct Technical Support to Engineering and Contractor customers using TRACE and other CDS toolsAssist with Product Development of TRACE by providing input to requirements, feeding VOC pipeline through support channels, etc.Assist with training internal and external customers on new or yet to be released featuresLearn about CDS products, grow in technical knowledgeCollaborate with the CDS Sales team on initiatives to improve the customer experienceAssist with special projects within the departmentLeverage internal software tools and AI models to improve productivity and accuracy of technical supportLimited overnight travel is required.

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What you will bring:

Bachelor\u2019s Degree in Engineering (Mechanical, Chemical preferred), Physics, or related degree is required0-3 years\u2019 experience in new product development, contract engineering, consulting engineering, MEP design, or building energy modeling preferred

Key Competencies (Preferred):

Strong computer skills using MS Office Suite and other Windows programs requiredExcellent communication skills, both written and oral, are requiredCustomer-centric mindsetFamiliarity with CAD and BIM tools (i.e. Revit)Familiarity with building energy modeling toolsKnowledge of HVAC products and systemsExperience in a customer-facing technical roleUnderstanding of the software development process and Agile practicesKnowledge of commercial building construction industry is a plus.Thermal sciences (thermodynamics, fluid dynamics, heat transfer)Knowledge of software limitations and capabilities related to technologies and design approaches used in real buildings is a plus

Annual Base Salary Range or Hourly Base Pay Range:

$56,800.00 - $101,570.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, \u00A0travel requirements, and union designation. \u00A0 Our compensation range is generally based on the national average for the country. \u00A0Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives \u2013 WE DARE TO CARE!Family building benefits include fertility coverage and adoption/surrogacy assistance.Paid time off includes\u00A0 up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.\u00A0401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.\u00A0\u00A0\u00A0\u00A0

Disclaimer:\u00A0 Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations


Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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