Company Description

With a proud history dating back 136 years, the Bosch Group now employs over 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to facilitate connected living and innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 94% held by a charitable trust. Bosch is a rather special company.

The core function of the Corporate IT Solutions & Services department is to support the entire IT infrastructure across Australia and New Zealand. This includes IT Business Partnering, end user services, consulting, vendor management, IT infrastructure projects and support of local network.

Bosch is an equal opportunity employer. We celebrate diversity and encourage applicants of all backgrounds.

Job Description

This role is an exciting opportunity to join Bosch Digital (BD) to help shape and support local infrastructure, SaaS/cloud migration, and application support projects. You’ll work closely with internal stakeholders to deliver business value through improved application support maturity, strong project coordination, and alignment with global BD products and services. This is a 1-year fixed term (possibility of extending) opportunity based at our Clayton headquarters

What You’ll Do

Working with BD internal customers to coordinate and deliver local infrastructure initiatives and cloud/SaaS migration/on-boarding projects.Improving support maturity for local applications, identifying gaps and implementing enhancements.Establishing and maintaining strong working relationships with stakeholders; manage expectations and deliver on promised value.Use standard Bosch BD templates to help build Project Charters, track tasks, and ensure milestones and deadlines are met.Regularly reviewing project status with customers, mitigate risks, and promote collaboration across teams.Review and refine the current support framework for local apps used by Bosch, especially as we migrate to the new IT Service Management tool (ServiceNow).Consult with customers to understand their needs, match requirements to existing Bosch products or services, and escalate or refer custom requests where required.

Qualifications

We are looking for an innovative thinker who works well in a team environment, is results focused and displays a high level of attention to detail.

You will have recently completed relevant undergraduate degree (e.g. IT, Business, Computer Science or similar)

You will also be able to demonstrate the following:

Essential Skills:

Proficient with MS Office, especially advanced Excel and data analysisComfortable using SharePoint, MS Teams and modern collaboration toolsExposure to GenAI technologies (e.g. Microsoft Copilot) or enthusiasm to learnGood general understanding of desktop, network, server, and application environmentsAwareness of data security and best practicesFamiliarity with ITSM tools like ServiceNow, BMC Remedy or similar

Personal Attributes:

Friendly, customer-oriented, and able to establish trust and clarity through communicationStrong attention to detail, excellent time management and organisational skillsProactive, with a positive, can-do attitude and professional presentation

Desirable:

Some experience with low-code or no-code platforms (Power BI etc.)Prior exposure to retail/hospitality or another customer service setting

Why This Role Matters

You’ll help shape how Bosch supports its internal users and maintains local apps — improving speed, reliability, and satisfaction.You’ll gain cross-functional exposure: working with Infrastructure, BD, IT, and cloud teams.You’ll be instrumental in the rollout and adoption of newer support tools like ServiceNow, helping define best practices and standards.

What We Offer

Real opportunity to learn and grow in a supportive environmentExposure to high-impact projects and modern IT toolsCollaborative team culture at Bosch’s Clayton headquartersFlexible working arrangements including occasional remote work

If you’re driven, tech savvy, and love delivering service and support that customers notice, we want to hear from you.

Additional Information

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!

We offer our employees:

The ability to work flexiblyTraining and development programs to help you reach your full potential14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)Superannuation on unpaid Parental LeaveThe option to purchase additional annual leaveA wide range of Health and Well-being programsSupport and counselling services with work or personal matters through our Employee Assistance ProgramUp to 50 weeks Income Protection for permanent employeesDiverse and exciting career opportunities, both local and internationalDiscounts on Bosch products and as well as products from affiliated brands

Your application

We are committed to building a sustainable, inclusive, and diverse workforce in all its forms.  We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.

Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.

Bosch does not accept any agency submissions unless approval has been given by a member of the Bosch HR Team. All agency submissions must be submitted directly to Bosch HR. Potential candidates submitted by an agency directly to any Bosch employee or manager without Bosch HR approval will not be considered by Bosch. Bosch will not be liable for a recruitment fee in these circumstances. Any agency terms and conditions must be signed by Bosch HR indicating acceptance