Description We are looking for a detail-oriented Associate Operations Representative for a client in Bellevue, Washington, within the financial services industry. This Contract-to-Permanent position involves supporting distribution partners by handling agent-related requests and inquiries, ensuring smooth business processes and excellent customer service. The role is ideal for someone who thrives in an administrative environment and is eager to develop a strong understanding of contracts, licensing, and commission systems. Responsibilities: • Process agent appointments, updates, and commission inquiries to ensure accuracy and compliance with state regulations and company policies. • Review and analyze submitted data to verify completeness and adherence to standards before executing transactions. • Develop a foundational understanding of the company’s products and services to accurately interpret contractual obligations. • Train team members on key responsibilities and procedures to enhance departmental efficiency. • Draft and revise procedural documentation in alignment with organizational standards. • Conduct system testing to identify and resolve functionality issues. • Handle administrative tasks such as reviewing scheduled reports and taking appropriate follow-up actions. • Address agent-related inquiries with professionalism and a focus on providing excellent customer service. Requirements • Proven experience in customer service, administrative support, or data entry roles. • Strong organizational skills with a keen attention to detail. • Ability to analyze data and ensure accuracy in processing transactions. • Effective communication skills for collaborating with team members and addressing agent inquiries. • Familiarity with contracts, licensing, or commission systems is a plus. • Willingness to learn and develop expertise in the company’s products and services. • Proficiency in using standard office software and systems. • Capability to manage multiple tasks efficiently within established deadlines. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .