Description We are looking for a detail-oriented Associate Operations Coordinator to join our team in Des Plaines, Illinois. In this long-term contract role, you will play a vital part in ensuring operational efficiency by managing various office functions, supporting customer service efforts, and contributing to business growth initiatives. This position requires excellent organizational skills and the ability to balance multiple priorities while adhering to company policies. Responsibilities: • Manage daily office functions, including scheduling appointments and handling invoices. • Ensure quality and accuracy in shipping processes and operational procedures. • Provide exceptional customer service and maintain clear communication with internal and external stakeholders. • Support training initiatives to enhance team performance and adherence to company policies. • Execute tasks efficiently while prioritizing workload and meeting deadlines. • Utilize Microsoft Office Suites to prepare reports, track data, and maintain records. • Collaborate with teams to implement innovative solutions and drive business growth. • Adhere to standard operation procedures and discrimination laws in all processes. • Load and manage data to support operational needs and maintain compliance with the Affirmative Action Plan. • Coordinate call center activities to ensure consistent and effective customer communication. Requirements • Proven experience in customer service and office administration. • Strong communication skills, both verbal and written. • Proficiency in Microsoft Office Suites, including Word, Excel, and PowerPoint. • Ability to execute tasks with attention to detail and prioritize effectively. • Familiarity with standard operation procedures and company policies. • Knowledge of shipping functions and quality control processes. • Understanding of discrimination laws and Affirmative Action Plans. • Creativity and innovation in problem-solving and business operations. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .