Job Description A client is looking for an Associate Network & Systems Specialist to sit onsite in Nyack, NY. This person will be responsible for supporting network and systems technologies within a local district. This person will be working closely with customer end-users to maintain and improve the environment. They will be troubleshooting escalated tickets through ServiceNow that could require Google Workspace, AD, or O365 administration, diagnosing and resolving networking issues, or configuring routers, switches or VLANs. This person will also be contributing to projects to migrate, upgrade, and enhance systems throughout the district. This person will be working directly with faculty and students, so they must have a strong customer service background and excellent communication skills. This person needs to be comfortable with pay between $32-38/hr depending on experience. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5-7+ years of experience in technical support roles Strong background diagnosing and troubleshooting end-user systems and network incidents Experience utilizing a ticketing system for incident prioritization and documentation Hands-on networking experience in a Cisco environment, configuring and troubleshooting routers, switches, and VLANs Experience with either Google Workspace or O365 administration including user management, security settings, and email filtering Strong Active Directory administration and group policy management Strong customer service skills and communication Experience in the education industry Certifications in the systems or networking space null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.