About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around preventing Merchant fraud. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our Merchants the best experience possible while keeping bad actors at bay.

About the Role

You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. Sound like you? Read on…

You're excited about this opportunity because you will… Have a chance to define and implement DoorDash’s strategy for Merchant fraud and be responsible for delivering direct business impact to DoorDash Build a framework for improved product flows for Doordash merchants, that prevents fraud while also ensuring a smooth experience for good actors, spanning across onboarding and post-onboarding.  Enable new partnerships across DoorDash's platform – build solutions to proactively protect new partnerships from a merchant perspective Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them  Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth We're excited about you because you have… 4-5+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred   Experience leading large cross-functional projects from end-to-end, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and Excel are required Bachelor degree required

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