Job Title:

Associate Manager, B2B Sales

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sales Manager to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and an attractive benefit package; including, medical insurance and more.. At Concentrix, you can Own Your Future!You will:Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfactionProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-dateBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunitiesMonitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team membersAnalyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments in client services and within the market and ensure the team is informed on the latest trends and marketBe a point of escalation for our clients and respond promptly to any issuesMaintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developedWork with client contact on reporting and forecastingEnsure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)Work with client contact on reporting and forecastingCoordinate team incentives and Sales Performance Incentive FundsPartner and build business relationships with all partners to ensure customer expectations are metYou have:1+ years of experience leading teams5+ years working in sales4+ years working account management4+ years of experience in the IT industryBachelors Degree (must)A passion for customer experience and driving team resultsExperience in operations and strategy buildingExcellent Coaching historyA record of developing and retaining great employeesExperience maximizing revenue through best practicesExperience working with Salesforce.com or similar CRMExperience finding solutions as a managerChange Management skills

Location:

Costa Rica- San Jose

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

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