Job Summary:Under general direction, manage all laboratory aspects of assigned clinical trial projects for a customer or specific program and serve as the main point of contact throughout the study lifecycle. Lead study setup, monitoring, communication, and closeout activities to ensure delivery aligns with standard operating procedures, policies, and good practices.
What You'll Be Doing:Lead study setup activities including protocol and budget review, project planning, milestone tracking, and risk, issue, and action managementPartner with Study Setup teams to support quality database setup and oversee the preparation of protocol-specific documentation and presentation materialsMonitor project management plans, timelines, deliverables, and study documentation across startup, maintenance, and closeoutManage study scope changes, support budget oversight, and address quality or service-related issues through timely resolution and process improvementBuild and maintain strong customer relationships while serving as the primary escalation point for study-level issuesCoordinate meetings, reporting, customer survey follow-up, and ongoing health checks to support project success and customer satisfactionDeliver study training to sites, CRAs, and customers and represent the company at investigator meetings, audits, inspections, and other internal or external meetings
What We Are Looking For:Bachelor's Degree in Life Sciences and/or related field preferred2-3 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment preferred.Working knowledge of Project Management processes and central laboratory operations including kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts preferredDemonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar centralized laboratory systems preferredOther equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:Strong interpersonal and customer management skills with the ability to establish and maintain effective working relationships with coworkers, managers, customers, and sitesStrong written and verbal communication skills, including good command of English languageDemonstrated ability to work in a fast-paced environment while maintaining strong organizational skills and meeting deadlinesWorking understanding of medical and clinical research terminologyAbility to coordinate cross-functional operational activities and triage study-specific issues effectively
What We Offer You:We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.To learn more about our benefits, visit https://jobs.iqvia.com/benefits.If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $62,000.00 - $129,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.