Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary: Support import and export activities by organizing documents, tracking process steps, and maintaining communication between local and international teams. Assist with the preparation, review, and filing of documents related to customs, regulatory requirements, and logistics. Help ensure that receiving, storage, and shipping activities follow internal procedures, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and Good Clinical Practices (GCP). Use company systems and tools to record information, prepare basic reports, and support Project Management and Finance with administrative tasks related to ongoing import/export processes.

Key Responsibilities

Understand and follow local import and export regulations for clinical research materials (drugs, vaccines, health products, kits, equipment, and related items).

Prepare and submit documents to ANVISA, Federal Revenue authorities, brokers, freight forwarders, and customers.

Collect initial documents and data for studies/projects starting in the country.

Review basic documentation such as invoices, bills of lading, and study approvals.

Support the preparation of export documents.

Maintain organized files and folders for each study, including forms and process records.

Update departmental and customer metrics as instructed.

Keep customers and internal teams informed of case status.

Identify and report deviations or compliance issues.

Enter information into company and client systems.

Manage departmental email communications related to process progress.

Attributes

Proactive, adaptable, and willing to learn.

Organized, reliable, and good at managing time.

Customer-oriented approach and positive mindset.

Strong teamwork and interpersonal skills.

Ability to follow instructions, multitask, and work within established processes.

Clear communication skills and basic negotiation ability.

Minimum Requirements

Student or graduate in health sciences, engineering, logistics, operations, or foreign trade.

Some experience (around 1 year) in similar activities in the pharmaceutical, CRO, or logistics sectors.

Basic knowledge of GMP, GCP, local regulations, and SOPs.

Training in Clinical Trials or IATA Dangerous Goods is a plus.

Intermediate English (spoken and written).

Proficiency with Outlook, Microsoft Office, and internet tools.

Preferred Qualifications

Courses in Clinical Trials or IATA – Dangerous Goods Transportation.