Job Title: Derivative Services APAC Shift
Key Responsibilities:Ensure all assigned transactions and tasks are completed on time; follow up or escalate issues as needed.
Organize work effectively and escalate issues to senior team members appropriately.
Resolve stock or cash mismatches; escalate unresolved issues based on rules (age, value, client importance).
Take ownership of extra tasks or projects and deliver within agreed timelines.
Professionally handle client and stakeholder inquiries, ensuring clear and timely communication.
Adhere strictly to internal procedures and report any risks or concerns promptly and honestly.
Contribute ideas to improve efficiency, reduce costs, and enhance service quality.
Collaborate with team members to foster a positive and supportive work environment.
Build strong relationships with internal teams, portfolio managers, dealers, and external partners to support operations.
Must Have Skills and Experience:Experience using Aladdin platform.
Strong attention to detail.
Proficient in Microsoft Excel.
Ability to plan and organize work effectively, even under changing priorities.
Strong time management skills to meet deadlines.
Ability to make sound decisions in routine scenarios and seek guidance when necessary.
Clear and prompt reporting of issues on the same day they arise.
Professional communication skills to handle client and stakeholder questions.
Willingness to learn and improve transaction processes continuously.
Good to Have Skills and Experience:Knowledge of derivatives and collateral management.
Experience in trade operations across asset classes such as equities, fixed income, FX, money markets, etc.
Background in cash operations, especially payments.
Familiarity with SWIFT messaging standards.
Understanding of corporate actions, including mandatory/voluntary events and income processing.
Awareness of operational risks throughout the transaction and asset lifecycle.
Ability to mentor junior team members and act as a subject matter expert.
Proactive involvement in process improvements and operational efficiency initiatives.