Sales/Customer Service experience required, preferably in Import & Export environment or fasteners background

Computer proficient, Excel, Outlook, Microsoft Word, PowerPoint

Strong interpersonal & communication skills, both written & verbal.

Handle heavy workload efficiently and set priorities as needed to get the job done

Accurately processcustomer transactions such as quotes,customer purchase orders,delivery, returns, etc.

Perform Contract Review on all customer purchaseorders, in accordance with HFS procedures.

Develop & maintain strongrelationship with customers.

Handle daily customer communications, ensuring customer satisfaction.

Work with CSSR & Logistical team to acquirea better OTD rate.

Interface daily with outside Sales team and various HFS Manufacturing locations and departments, i.e., Product Management, Shipping, Planning, Engineering, Quality, Credit, etc.

Maintain and organize customer files

Perform Contract Review on all orders n accordance with HFS procedures.

Handle daily customer communications, ensuring customer satisfaction.

Check with the forwarders and arrange the shipment from vendors periodically and prepare the customs declaration documents.

Heavy data entry, emails& phones

Team player– Work effectively in a team environment

Follow company policiesand procedures