The Role

Responsible for managing customer relationships in the area of health & benefits Define the scope of the methodology and proposal preparation and consulting contracts. Project management of complex clients, guaranteeing delivery on time, within budget and with high quality Manage H&B vendor renewals and negotiations  Design efficient plan designs and funding arrangements that fit client goals Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf Demonstrate proficient writing, oral presentation skills in client reports, recommendations and presentations Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc. Provide annual benchmarking comparison relating to H&B clients Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs

The Requirements

Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)5+ years’ experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desiredProven experience successfully managing projects and producing quality deliverables on time and within budgetFlexibility and proven ability to diagnose and resolve issues; strong client service orientationExcellent ability to communicate effectively with a strong focus on customer serviceTechnical proficiency in multiple H&B practice disciplinesBroad understanding of compliance issues related to local legislationStrong written and verbal communication skillsAbility to ask the right questions and seek help where appropriateAbility to respond to all communications effectively and in a timely mannerDeep knowledge of national and local H&B vendor marketplacesAbility to work both independently and on client teams and enjoy a fast-paced environmentSense of accountability; owning one’s work and taking pride in itSelf starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zoneInterest and ability to think beyond the task at hand and understand how one’s work fit into the broader landscapeStrong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic wayExcellent Microsoft Office skills, particularly in Excel, Word and PowerpointBachelors degree requiredProficiency in English language

Equal Opportunity Employer